great training and continued support. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Support. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Without a doubt, they are the most organized company weve ever worked with. Its why weve led the industry in virtual flex agent services for more than 20 years. Im also a nurse. To accept cookies continue browsing as normal. Save my name, email, and website in this browser for the next time I comment. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Also shoutout I recommend both new and veteran agents watch this entire video. . You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. !#liveops #seoulbox #onlineincome We've been partnering with Liveops since 2010 for all our inbound needs. Quickly assessing customer needs and providing sound solutions. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . transparency. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Earning potential. This te. View our background and credit check requirements here. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Secure your consumer and SaaS apps, while creating optimized digital experiences. Here's everything you need to succeed with Okta. To find out more, read our Privacy Policy and Cookie Policy. When unexpected events occur like global pandemics health needs can rapidly change. We endeavor to do the right thing, every time. 5.0. Passwordless. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. The agent community sits at the core, and we dont take this lightly. Were committed to earning the right to grow with you by being relentlessly results-driven. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Freedom. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Director of Customer Care, healthcare organization. The best agents arent looking for part-time. In healthcare, engagement and patient connection are paramount. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Public Relations e-mail (press@liveops.com) Locations. (sales@liveops.com) Press & Media. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. The agent community comes together . They want right-time. Our scalable platform lets agents define their availability. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Your email address will not be published. Answer. What I wish I knew the first time I filed self-employment taxes. From professional services to documentation, all via the latest industry blogs, we've got you covered. Find Out How & Apply . Forgot your password? IT Support Logo. Copyright 2023 Liveops, Inc. All rights reserved. Login - LiveOps Inc. IT Support For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Earning potential. Either search term value. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. You can also manage cookies in your browser settings. Push existing Okta groups and their memberships to the application. Dont let the next surprise get in the way of delivering a great customer experience. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Is Liveops A Legitimate Work-From-Home Company? [Full Review] Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. We use cookies to improve your experience on our website. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Dorm Decor Ideas || Explore Detailed Information. Their consistency, professionalism and customer service are unparalleled in the industry. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . No matter what industry, use case, or level of support you need, weve got you covered. Password. Sign an Independent Contractor Agreement. Create success for our clients by working cross-functionally to build strategies that maximize program results. HSA and PPO Options The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Groups can then be managed in Okta and changes are reflected in the application. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Keep in mind, the more you service, the higher your earning potential! Liveops is a legitimate company. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. Documenting details of calls and customer interactions. To find out more, read our Privacy Policy and Cookie Policy. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Actual earnings may vary depending on client opportunity and support required. Forgot Password - LiveOps Inc. IT Support To find out more, read our Privacy Policy and Cookie Policy. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Sign an Independent Contractor Agreement. The workplace culture is amazing. Flexible. Also the hiring process is long and it's unpaid. When call volumes are low, you pay less. Contact UsBecome an Agent. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. The background/credit check requires a $45 processing fee paid directly to our vendor. LiveOps Inc. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Your patients health is your top priority. We are empathetic, good-natured, down-to-earth people who like to have fun. Please review the Liveops basic technology requirements by clicking here. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. Your connection to your customers/clients is the most important part of your job. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. The pay is great and is based on talk time. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Message & data rates may apply. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Support. Innovate without compromise with Customer Identity Cloud. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. I trust them and look forward to a deeper partnership in the future. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Work From Home With LiveOps Virtual Call Center - Symphony Talent Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Remote Call Center Representative Job in Lost Nation, IA at Liveops I am being paid to do what I enjoy, which is helping people. The background/credit check requires a $45 processing fee paid directly to our vendor. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Log in. This login is to access our Shiftboard online scheduling and people. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Relationships are built on a strong foundation of trust and At Liveops, we believe in improving people's lives no matter where, when, or how they work. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. Remote Call Center Representative Job in Waynoka, OK at Liveops If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? You can also manage cookies in your browser settings. Or, sign in using: Login using Okta. Creatively solving problems. Community. We call the agent community Liveops Nation. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. You are using an unsupported browser. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The agent community comes together . Working at Liveops: 388 Reviews about Pay & Benefits - Indeed We work in service of our Agents, Clients, and Employees. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. - Liveops The modern contact center. You get to dictate when and how often you commit to providing services. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. With this strategy, everyone wins. So how much can you earn? Want to become a Liveops agent? As of July 18, 2022, all certification courses are FREE. Find Out How & Apply . Learn about Liveops Enterprise Solutions Click Here . Get started on your new home business Flexibility. There are no benefits, no vacation pay, no paid training. Attack Protection. Liveops Job Board. Release Notes | Okta Organizations. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. We use cookies to improve your experience on our website. Liveops mobilizes reliable, brand-certified agents. Good pay, ability to make your own schedule. Find Out How & Apply . I have children who are active in sports, so it allows me to be there when they need me. FLEXIBILITY AT SCALE. Import the user attribute schema from the application and reflect it in the Okta app user profile. You are your own boss and set your own hours so there is a great work/life balance. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. See Capabilities for more details. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. They are empathetic and committed to each interaction with your customers. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Liveops - Forgot password - SAP Litmos Its our approach to providing the most exceptional customer service agents a business can find. 1099 Independent Contractor offers no benefits, Paid by the minute. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Your customers deserve the best at every touchpoint. The world class support of Liveops and unparalleled access to world-renowned clients. At WebCE, we are passionate about delivering exceptional professional development solutions. Pay, Vacation time, You get to work from home. Sign-On: Liveops Agent Services LLC Site. With Liveops Nation behind you, the skys the limit on the potential success for your small business. All rights reserved. Their consistency, professionalism and customer service are unparalleled in the industry. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Username / Email. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. Copyright 2023 Liveops, Inc. All rights reserved. Our developer community is here for you. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Work outside the perimeter. Researched & Written by Ann Rozier on the FlexJobs Team. Were here to improve peoples lives. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Copyright 2023 Liveops, Inc. All rights reserved. best www.shiftboard.com. This means you can choose when, where, and how often to work! Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. We are passionate about the agent experience, because we know agents have many choices in their careers. Contact Us | Liveops Liveops exists to improve people's lives. Liveops (@Liveops) / Twitter This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. This network has hard skills in your industry, and soft skills from life experience. I use the money to take my grandchildren shopping or on day trips. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Website. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. VirtualFlex solves for that. You are paid for talk time only and without talk time, there is no pay. Efficient. Virtual Healthcare Call Center Services - Liveops Scottsdale, AZ liveops.com Joined January 2009. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Money is amazing, but like every job there are flaws. Liveops | Okta Continuing Education and CPE Course Catalog | Liveops - WebCE Improving Peoples Lives. Read more. Accounts can be reactivated if the app is reassigned to a user in Okta. Virtual. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Developer Center. Liveops exists to improve people's lives, and . We call this agent community Liveops Nation. Autonomy. Add this integration to enable authentication and provisioning capabilities. Note from the editor: The author, Shelly Strom, is a longtime freelance . We use cookies to improve your experience on our website. 3,309 Following. I love the freedom element. Remember me. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. 10 Things I Wish I Knew Before Becoming A Liveops Agent About Liveops. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Liveops: Employee Benefits and Perks | Glassdoor This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. To accept cookies continue browsing as normal. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Its why weve led the industry in virtual, flexible agent services for more than 20 years. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Looks like you have Javascript turned off! Want to become a Liveops agent? Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Apply to Liveops (Fountain) Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Create success for our clients by working cross-functionally to build strategies that maximize program results. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Independent Contractor Management - Openforce We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Want to become a Liveops agent? The modern contact center. Virtual. Flexible. Efficient. - Liveops show about fbi agent and dimensional portal. You can also manage cookies in your browser settings. option Add a new device appears in Duo Mobile settings. Sign an Independent Contractor Agreement. Remote Call Center Representative Job in Gastonia, NC at Liveops I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Liveops, Inc. | LinkedIn Liveops Agent Portal And Liveops Nation Com And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Liveops energizes agents through rewards and recognition. This login is to access our Shiftboard online scheduling and people management system. Click here for technical info. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Copyright 2023 Liveops, Inc. All rights reserved. With Liveops Nation behind you, the. Single Sign On. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. https://www.liveops.com . A hallmark of Liveops is the idea that learning and improving are never done. Liveops Agent Community - Liveops We use cookies to improve your experience on our website.
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