Enroll Today. Promotional offers may be modified or withdrawn at any time. Enter your mailbox number (area code and phone number) . Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Cell Phone-Account Fraud - Consumer Reports Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. Check Your Status - California LifeLine Lifeline plans and benefits may be maintained without enrolling in the ACP. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Create an Account Access and manage your account with ease, all in one place. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Please allow up to 1 business day for the ticket to be resolved. Click here to Enroll Today! All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Only eligible consumers may enroll. Company *. Divorce decree or child support document. Notice letter of participation in a qualifying state, federal or Tribal Program. To reset your settings to default, choose your device manufacturer below. Click here to view the Paper Application options. The ACP monthly service and device discounts cannot be transferred to another household or individual. Place the SIM Card in your device, usually underneath the battery. Call us at 1 (855) 754-6543 or get instant answers. Melanie Pinola As a service. 2. Offer not available for existing enTouch Wireless customers. Account Setup - Meet Our Companies: RCN, Grande, Wave, & enTouch EnTouch Wireless This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. Yes, unlimited data is really unlimited in states where Unlimited Data plans are available! Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message Rates do not include taxes & fees, where applicable. MyAccount is a website which allows you to maintain your broadband internet account. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. conference, chat lines, and premium numbers) are not supported and may be blocked. If you purchased or received your new phone from us: If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Click the Edit account button by the email address whose password you want to change. Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? Safelink is the oldest and the largest company providing best free government smartphones for years. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Limited Time Offer. Please use this form to submit enTouch Wireless (Legacy Rev.io) Customer tickets to the Tier2 Team for review. We Are In 34 States! Notice letter of participation in a qualifying state, federal or Tribal Program. Be ready with your wireless account number, PIN or password, and billing address. Enrolling with enTouch Lifeline cell service is easy! Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. If you DO have your pin: enter it and click "Submit" If you DON'T have your pin: You can request an email to yourself to gain access to your online account. Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. Skip to content. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). Simply complete all fields below to get started. Unemployment/Workers' Compensation benefits statement. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. Lifeline Wireless Application Status - Assurance Wireless conference, chat lines, and premium numbers) are not supported and may be blocked. BROADBAND DATA. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. Social Security benefits statement. Sometime before July of 2019 enTouch took over my Lifeline service from Budget Mobile. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at 866-488-8719 or by dialing 611 from your enTouch Wireless phone. Pick your new T-Mobile plan and phone, either online or in store. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. The major problem is that they often shut . enTouch Wireless reserves the right to block calls to any country or international number range without notice. Billing Help & Support - Meet Our Companies: RCN, Grande, Wave, & enTouch enTouch Wireless does not guarantee the speeds of the data services it provides. 3 consecutive months' worth of your most current pay stubs. NOTE: Your account will need to be in good standing in order to proceed. Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, enTouch Wireless reserves the right to block calls to any country or international number range without notice. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. Channel Line Up; About Us. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Rasta Jeff of St. Clair, US. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. Budget Mobile being taken over by enTouch Wireless? Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. There are some great resources online with details for most carriers (wireless or landline). . OFFER of Free phone with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Our terms and conditions will apply. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Read More Award-winning support is just a tap away. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Data usage requires a data-capable device, and is subject to our Acceptable Use Policy (AUP), available in our Terms of Service. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Copyright 2023 enTouch Wireless All Rights Reserved. An eligible household is limited to one monthly service discount and one device discount. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. ACP is a federal government program operated by the FCC. ACP is a federal government program operated by the FCC. EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. Existing customers can also opt-in by replying to an opt-in SMS. All prepaid minutes and payments are generally credited instantly to a Verizon account. *All forms of ID must be valid and used before expiration date. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). You can also opt out of data. You may continue to receive your Lifeline service without enrolling in the ACP program. Text messaging and data rates may apply. Note from ENTOUCH CEO: Let us join you on your journey. Prepaid account balances expire within a specific amount of days that depends on the amount of payment made. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. The password is the last 4 digits of that sim card. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Find your state-specific qualifying information here! conference, chat lines, and premium numbers) are not supported and may be blocked. Unemployment/Workers' Compensation benefits statement. You may opt-in for the ACP at the time of enrollment with enTouch Wireless or anytime thereafter through the self-service tool. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). There is a period of time where both your old and new phones will be without service during the port process. enTouch Wireless reserves the right to block calls to any country or international number range without notice. No. Your Phone has shipped. All you need to do is ask we make it easy! Taxes and fees included with service plan pricing. Promotional offers may be modified or withdrawn at any time. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. Customers must be first-time Amazon Prime . Yes! Copy of last year's State or Federal income tax return. If you want to apply for ACP service only, please call 888-294-9465. A Roku account gives you access to the Roku Channel Store. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Benefits may be transferred to another participating provider at any time. Astound Broadband powered by enTouch - Yelp Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Unlimited does not mean unreasonable usage. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Ticket Type *. You may choose to keep your service plan or choose another plan available at the time, but you will be subject to paying applicable rates plus applicable fees and taxes. Your Name *. It will go through a complete power cycle. That is what we are committed to delivering to you! Veterans Administration benefits statement. B10. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Only eligible consumers may receive ACP discounts. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Social Security benefits statement. Non-Tribal (CA) ACP + Lifeline Combined Service Plan: Tribal (Non-CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*, Non-Tribal (Other, excludes OR, KY, PR) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 10GB Data, ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 11GB, Unlimited Talk, Unlimited Text, and 14GB Data, Unlimited Talk, Unlimited Text, and 8GB Data, Tribal (Non-CA) ACP Only Plan: Unlimited Talk, Unlimited Text, and 15.5GB Data, Non-Tribal (Other, excludes OR, KY, PR) ACP Only Plan: Unlimited Talk, Unlimited Text, and 5.5GB Data*, ACP Only Plan: Unlimited Talk, Unlimited Text, and 6.5GB Data*, Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. An eligible household is limited to one monthly service discount. Click here to enroll today to see if you qualify! Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan. Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. Video typically streams in SD (480p). Learn more about Lifeline and qualification. International calling is enabled for direct communications between 2 people; certain numbers (e.g. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. How Do You Add Prepaid Minutes to a Verizon Phone? - Reference.com For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. Customers may have one ACP and one Lifeline benefit per household. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. FIND MY STATE Qualify For Lifeline Free Phone Service Find your state-specific qualifying information here! The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. When you receive your new phone in the mail, call Customer Support at 866.488.8719, Copyright 2023 enTouch Wireless All Rights Reserved. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Featured review. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. My Account - Entouch Systems These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. They offer a free government smartphone and sim card depending on your qualification. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. enTouch Wireless provides high-speed broadband service to ACP customers. Only eligible consumers may enroll. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Press the size on the backside of the card related to the SIM size your phone needs. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Budget Mobile - Free Government Cell Phones Offer not available for existing enTouch Wireless customers. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. If you have any trouble, we are ready to help just dial 866.488.8719. An eligible household is limited to one monthly service discount and a single one-time device discount. Data throttling may apply to users with very high levels of data usage. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Erik De La Garza / October 21, 2013. Special Offers; Enhanced Whole Home WiFi; Wireless Home Sound System; Digital TV. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Videos stream at DVD quality (480p). GSM coverage required. All . You can apply your ACP discount to any available enTouch Wireless service plan. Specialties: This location is closed to the public. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. Veterans Administration benefits statement. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Lifeline plans and benefits may be maintained without enrolling in the ACP. How To Get an enTouch Wireless Free Phone - Best All Review Your pin can be found on your Astound bill or you can click "please click here" and have a temporary access token emailed to you. More Info about Account Number and Password - Page Plus Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Currently, millions of people in over 40 states find this platform very efficient. Verified customer. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Hence, here is the comparison of the two plans in the state of California.