If you booked before 8/1/2010 it is still 70 days. Not meeting any special request for any reason will not be a breach of contract. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel agent and give notice in writing to ensure safe receipt of the cancellation. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. Occasionally, we have to make changes to the brochure and other details both before, and after, bookings have been confirmed and, even more rarely, cancel confirmed bookings. Posted August 3, 2010. Special sailings require final payment 90 to 105 days in advance of your scheduled sail date. In the case of damage, destruction, delay or loss of luggage, if we or the airline prove that the damage, destruction, delay or loss was caused or contributed to by the negligence or other wrongful act or omission of the person claiming compensation, or the person from whom he or she derives his rights, we and the airline will not be liable for the damage, destruction, delay or loss, to the extent that such negligence or wrongful act or omission caused or contributed to the damage, destruction, delay or loss. If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. Guests will go to a tender platform from which you will board the tender. These activities are provided by local operators who are entirely independent of us and we act as the agent for these operators. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. The current maximum limits that apply under the Athens Convention in the event of our liability for death or personal injury caused by a shipping incident is 250,000 SDRs (approximately 237,000) unless such is caused by an act of war, natural phenomenon, civil war, terrorism or any other exception set out in the Athens Convention. Please advise us in writing of any special requirements you may have at the time of booking e.g. For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. Please note if you are sailing on a transatlantic cruise and you have booked a fly cruise package, that your luggage allowance will be limited to the lower allowance, specified by the airline. We cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (2) which did not result from any breach of contract or other fault by ourselves or our employees.. Additionally, we cannot accept liability for any business losses. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. Please see your Confirmation Invoice for further details of our recommended insurance broker. Bookings made within 75 days to the departure date: Full and final payment is due to confirm the booking before the option expiry date. If however you make a booking for a fly cruise holiday by calling our call centre, we will send the Confirmation Invoice and ATOL certificate to you by post or, if you confirm your email address to us at the time of making a telephone booking, we will send these documents to you immediately by email. As such, in consideration of the limitations of the shipboard medical facility, equipment and staff, the company cannot accept waivers, releases or requests for exceptions to this policy. We cannot accept any liability for any delay, which is due to any of the reasons set out in section 5.7 below (which includes the behaviour of any passenger on the flight who for example fails to check-in or board on time). Go to site. On board there are certain facilities where each entry is restricted by age. If we have to make a significant change or cancel, we will tell you as soon as possible. We cannot accept responsibility for any services, which do not form part of the package holiday. Please note we do not guarantee travelling with guests will be confirmed on the same flight arrangements, although we endeavour to meet this special request. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. RCL Cruises Ltd is an English company with its registered office address at 7 The Heights, Brooklands, Weybridge, Surrey KT13 0XW (company Number 07366612). You must ensure that you are using an up-to-date brochure when you book your holiday. These fees are detailed in section 1.11. 2022 RCL Cruises Ltd trading as Celebrity Cruises All Rights Reserved. Common interest groups and immersion sailings. Celebrity Cruises' terms and conditions set out differing rules based on the length of the cruise, fare type, as well as country specific variations, which can be a lot to decipher. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. The final payment date window of 75 days for cruises 1-4 nights and 90 days for cruises 5+ night remains for sailings beyond May 2022. At the time of booking (or as soon as possible if the condition arises after booking) you must tell your travel agent (or us if booking direct) in writing about any assistance or requirements that you have relating to accommodation, seating or services on your holiday including medical assistance or a requirement to bring medical equipment onto the cruise. In any event, you are guaranteed the minimum category of stateroom we agree to offer at the time of booking. They do not form any part of your contract with us even where we suggest particular operators/centres and/ or assist you in booking such activities in any way, unless they are expressly booked as part of your package holiday. To make sure you know about the visa requirements for your destination, please go online to www.visacentral.co.uk/celebritycruises. The value of the supplement will be confirmed to you at the time of making a booking with us. These policies are subject to change without notice and without liability to Celebrity Cruises. (b) Airlines are required to pass certain personal information relating to passengers (principally, but not exclusively, information on the data page of a passengers passport) to the U.S. force majeure as defined in section 5.10. Norwegian Cruise Line recently extended its final payment deadline through April 30, 2022, and to 60 days rather than the previous 160 days before sailing. If unavoidable and extraordinary circumstances prevent us from completing the voyage, and we notify you of this without undue delay before the start of the package commences, we will have no liability to you save for a refund of the amount paid for the holiday within 14 days. You can get a provisional replacement certificate (PRC) if you need treatment abroad and do not have a card. If you book an Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book and not provided by us, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. No action is required on the part of guests or travel agents, and no cancellations will occur until the new final payment date. In this event, the airline concerned may provide you with refreshments, and if necessary, may provide overnight accommodation depending on the expected length of the delay, the time of day and the airport in question. Please visit your airlines website for details. Please refer to the terms and conditions of your debit or credit card for details. This means you are not entitled to make any claim against us which is not expressly permitted by The Athens Convention or which is in excess of the limits provided by The Athens Convention. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. For build your own package guests, apart from the services relating to shipboard services as set out above, what is included will be as per your selection only. If you discover the loss, delay or damage when onboard, you must immediately report it to the Guest Relations Desk. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). Where the Montreal Convention 1999 applies, the maximum we or the airline will have to pay you at present for loss, destruction, damage, delay of luggage is the maximum payable under the Convention. Online check-in is available from 30 days prior to your cruise and closes 4 days prior to your cruise. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. Please check with your airline for details. We make every effort to ensure the content contained in our brochures and on our website is accurate. Please note: The ability to pre-book your seats and complete online check-in varies between airlines and ticket class. Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). Some flights may incur a supplement which will be advised at the time of booking. We may refund all or part of your cruise fare if you test positive for COVID-19 during the sailing. The changed arrangements will then be treated as a new booking. Please note that items left behind may be destroyed. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). Torch lighters emit a powerful concentrated flame, and are therefore prohibited. If you use our website to build your own package (see question In General Information What is a build your own package?), add components to a standard cruise only or standard fly/cruise package, you may be required to pay a higher non-refundable deposit. 1.5 What happens to money paid to a travel agent? Please note that guests who are Elite and above within our Captains Club loyalty scheme are entitled to one free change per booking. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. For all Celebrity sailings departing between December 1, 2021 and March 31, 2022, final payment will now not be due until 60 days prior to cruise departure (excluding contracted groups). Where there is a flight element to your booking this will be protected by virtue of our ATOL protection (see above). Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. Such companies, organisations and third parties may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday is to take place or to involve suppliers outside these countries. Guidance is also available from NHS (Scotland) on the FitForTravel website. Find a Bargain Please choose a vacation type. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) For all potential guests considering cruising with Celebrity Cruises, please feel free to make contact with us in advance of making a booking to discuss with us any special needs. Logo Store; Find Your Roll Call; Meet & Mingle; Guidelines; Community Help Center; More . Providing your chosen holiday is available and we have received all appropriate payments, we will send our Confirmation Invoice to you (if booking direct) or your travel agent. Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. You can write to the Marketing Department at RCL Cruises Ltd if you wish to not receive marketing and promotional material from us. These detail our health screening and testing processes before you sail to ensure that you do not have COVID-19. The 60 day final payment expires for cruises scheduled to depart after 3/31/2022. We strongly recommend that you supply the personal details for all guests (including full names, dates of birth and passport details) through our Online Check-In process as soon as possible after the booking is made, as this will help us ensure we can issue all flight and cruise tickets in good time. If you believe that any of your personal details, which we are processing, are inaccurate or incorrect please contact us immediately. The flights used in conjunction with our cruises may be based on special fares and may not be by the most direct route. Anyone else deal with thisdid you let it ride until the date on the invoice? We may record calls to our call centre for quality and training purposes. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. Please note: The date of departure means the date the arrangements you have booked with us commence. After that point, your agent will hold the monies on our behalf until they are paid to us. While every effort is made to ensure the accuracy of both our brochure and our website content, regrettably errors do occasionally occur from time to time, and information contained in our brochures may have changed since printing. Ashley Kosciolek. Length of cruise: Deposit required: Final payment due: 1-4 nights: $100 per person (Sky Suites or lower) 75 days prior to sailing: Our room on the upcoming cruise is perfect, so I decide to check that the room number hasn't changed. Additionally, as required by law, RCL Cruises Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. At the time of publication, designated countries include Cuba, Iran, North Korea, and Syria. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. To further ensure that you and your fellow guests receive exactly that, we have developed a set of Guest Behaviour Policies which are available on board. Any flight sector not utilised will invalidate the ticket and the rest of the itinerary will automatically be cancelled. Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. 5.10 What about circumstances which are outside of your control? If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. If you discover the loss, delay or damage when on board, you must immediately report it to the Guest Relations Desk. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. (a) We strongly recommend you visit our website at https://www.celebritycruises.com/gb and click on already booked then Check-in Online and submit these details online.
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