Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. Credit and debit cards are widely accepted across Canada, and ATM machines with 24-hour access are available throughout greater Victoria. Report a lost, stolen, damaged or defective card and discuss replacement options. You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. I was charged the wrong fare. Clipper is now available throughApple Pay and Google Pay. I'd like to plan my visit to the Bay Area in advance. Should you want to change your booking in any capacity, a $15 USD fee will be charged. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. 5 6 6 comments Best Add a Comment BooksandPandas 1 yr. ago I would give them a call! How does Auto-Reload work with monthly passes? 877.878.8883. If your Clipper card on your phone does not work, please contact Clipper Customer Service at 877-878-8883. We work with a highly-vetted portfolio of outstanding hotel partners to offer you great deals on overnight stays. We encouragevisitors to planahead and add Clipper to theirphone in advance of arriving to the stationinstead of having to wait in lines to buy a paper ticket or Clipper card at the station. Funds added using Apple Pay and Google Pay areimmediately available for use. I'm visiting the Bay Area. For single rides, adult Clipper cardsget a 6.25% discount on cash value rides by buying $48 worth of value for $45 or $64 worth of value for $60. Can I load value on my mobile phone at a transit agency ticket office? Key Clipper information translated to Chinese. BART. In addition, we offer a full range of beverages options, including locally-distilled spirits. However, you will need to register your card as part of the process, if you havent already done so. For all cards (plastic and cards on your phone) with BART HVD, value will be available in the normal reload time frame. Visit clippercard.com and buy online. An email notification will be sent out 7 days prior to travel as a reminder for check-in. You may also bring other food onboard, but no outside alcohol may be consumed onboard. -Sign up for Clipper-Access Clipper Account-Clipper Customer Service. Tie-downs are located at the front of the vessel on both the left and right side and at the back of the ship on the left side. Center the card or device over the "Tag Here" graphic on the screen. BART Customer Service is available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). I got onto BART, realized I was going the wrong way, went back to the same station, and exited the station. For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. . Bicycles are charged a handling fee each way between Seattle and Victoria, BC and will be paid for at the ticket counter on your day of travel. 3 1 1 Sponsored by Beverly Hills MD How to: Fix thinning brows. Clipper cards pending pass? In person at the AC Transit Customer Service Center. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your card. Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com or 408-920-5335. This page includes balance protection, online accounts, and card cancellation. Well I paid online so my serial number for the card is correct and said the $20 is ready for "pick up" which I went to the bart station and asked . If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. What if Im having trouble using my Clipper card at a bike share station? Yes, there is. You will select your seats when making your booking. Pay With Outdoor Activities, Tours, Boat Tours & Water Sports, More. You can also stop at a transportation information booth to buy a card and load all types of value, including the Muni Visitor Passport good for 1, 3 or 7 days of unlimited rides on San Franciscos transit system. All rights reserved. Select "Add money" and follow the steps to continue purchasing a card and adding value to it. If the condition evaluates to false (.F. Choose to stay logged in or to log out. Log in to your Cilpper account with the email address we have on file and provide an updated email address. Registered cardholders can report lost, stolen or damaged cards and request replacements. U.S. Customs & Border Protection will start processing passengers at least one hour before departure. Monthly passes are for a specific calendar month and must be loaded to your card before the pass expiration date. Clipper card pending passes cash value. Caltrain. You can travel from SeaTac Airport to Seattle Clipper terminal the following ways: We strongly recommend arriving one hour before departure time for your sailing. Only registered Clipper cards are eligible for refunds. Clipper's terms state that after three years your card is inactive, but there's something weird about "Undelivered Order - Transaction ordering products or cash value that is not added to a Card. No, transit agency ticket offices cannot load value to mobile phones at this time. Find out about Clipper cards, visitor and monthly passes, rates and discounts. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. Can I get a card at an airport? Phone. You will select your seats when making your booking and may choose between the lower or upper deck. Here's what to expect when you tag your card: On buses, light rail, ferries, Caltrain and SMART: The card reader will beep Key Clipper information translated to Spanish. Choose to stay logged in or to log out. If you are a booked guest, you can quickly change or confirm your San Juan Clipper seats by visiting our seat selection portal. Be sure to review the paper ticket fare chart at the station. Credit card charges are processed immediately. Buses can take another day or two to receive your order because they have to connect to the server in the bus yard. When booking online, please mark the box noting that a guest will require wheelchair assistance and contact us with any questions so that we may add a note to your reservation. Will the toll lanes reduce traffic jams? We will automatically send a declined payment notice to the email address in your Clipper account. In Victoria, very limited daily pay parking is available at the terminal and overnight pay parking is available at the Hotel Grand Pacific, which is about a block from the terminal. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. Robbins parking lot locations are also available for overnight parking. Phone. Check out the r . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. PLEASE NOTE: Clippers terminals and the Victoria Clipper vessel are cashless, meaning purchases must be made with Visa, MasterCard, American Express or Discover Card. Why wasnt I notified this would happen? If you don't have a pass on your card, it will deduct the discounted fare from the cash value on your card and apply any appropriate transfer discount. The terminal is located on Alaskan Way at Pier 69. If you have a monthly pass, it will obviously expire at the end of the month. But if you tag off, Clipper will return the difference of $6 to your card. 877.878.8883. For the quickest response, please use our Contact Us page to submit your request or call our Reservations team at 800-888-2535. When you first set up automatic loading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. How do I set up and use a Clipper card on my phone? If you dont have an international data plan, be sure to disable your phones data settings until you can find a hot spot to avoid charges. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All rights reserved. You can add a backup credit card for Auto-Reload purchases, so if your primary funding source is declined, your order will be charged to your backup card. You will only need a valid passport (or other valid travel document, see below) to enter Canada. There are no discounts available at the BART vending machines. Find your card and select Manage Auto-Reload from the More Options menu. Vending machinesaccept all U.S. coins and dollar bills (excluding $50 and $100 bills). On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. Please provide ages for all child passengers, Seattle to Victoria overnight hotel package, special discounts for children and military personnel. On board the Victoria Clipper V ferry, A selection of locally-sourced meals, such as handmade sandwiches, yogurt parfaits, muffins and light snacks available for purchase on board. This is different in the phone environment. They also shared that the card on the account that is most likely mine was deregistered on Oct 7th and . Health, Security and Passport checks are done at the ticket counter for all Seattle Victoria passengers. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? Even a misdemeanor Driving While Intoxicated conviction (DUI/DWI) is considered a felony in Canada and could result in you being denied entrance into Canada. You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the + plus icon. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Yes. The card reader at Caltrain stations. Purchase at various retail locations , including BART and Walgreens. If you are using a Clipper card (both with plastic card or on your iOS or Android smart device): When you get to the fare gate, you simply need to tag and go to pay for your ride. If you want to change your class of seating, you will need to reach out to our Reservations team. For more information, please see our Our terminal in Seattle is only open 6:30am 10:30am for check-in and processing. This page includes when value is available, online orders, different types of value, and blocked cards. Ferry Building San Francisco Monday-Friday, 8 a.m.-6 p.m.Saturday, 8 a.m.-5 p.m.Sunday, 10 a.m.-4 p.m. 1600 Franklin Street Oakland Monday-Friday, 8 a.m.-5 p.m. 3331 North First St. San Jose Monday-Friday, 8:30 a.m.-4 p.m. 55-A West Santa Clara St. San Jose Monday-Friday, 9 a.m.-6 p.m. This page includes how to tag, card issues, and visitor info. When will I be charged for my Auto-Reload value? To find out more information about replacing an RTC card, please visit 511.org. Can two people use the same card at the same time? You can load up to $300 on a Clipper card. Privacy Policy. What if I buy a new 31-day pass before my current pass expires? All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. In Seattle, the nearby Bell Street Pier garage is located at 9 Wall Street, directly across Alaskan Way from the Edgewater Hotel. Your card should arrive within 5 to 10 days. Yes, there are two classes of seating for our whale watching tours, Standard (non-window aisle) and Premium (window aisle) seating. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. Hotel Package: Non-refundable within 4 days of travel date. Weekly and monthly passes are not available. Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. Get Morning Report and other email newsletters. Upon arrival at our Victoria terminal, youll clear both Canadian Immigration and Customs at the same time. Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. ), the DO WHILE construct terminates and control passes to the statement immediately following the ENDDO. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. After your second tag, the card reader will display a message that your initial tag was refunded. Clipper says it does not take funds away, even if the card goes unused for years. . BART isparticipating in the new Clipper START means-based fare pilot program, which is administered by the Metropolitan Transportation Commission. Roadshow. My card shows it was cleared month ago but the card is saying it doesnt have enough money. As others have said, it's RFID interference with other cards that's likely the problem. Open the Clipper app and select the card you want to set up for Auto-Reload. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. All Access Digital offer for just 99 cents! STANDARD Fares Round-Trip only: Standard fares are fully refundable for cancellations received 2 or more days prior to travel, non-refundable within 48 hours of travel date. The tag will not register if you place your device or card too low or high on the screen. Thank you! Cash value and transit passes are not interchangeable. See the Google Pay How-To page for more details. We recommend arriving at least one hour before your ferrys departure. Dumbarton Express. All rights reserved. Your value normally will be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. You have up to 6 months to spend down your balance, so you can load the funds. Clipper card pending passes cash value I have loaded a lot of money on a clipper card through the website months ago. Prior to that he was an assistant sports editor at the paper from 1984-1987. Make sure you always have a current email address on file. If you are prone to seasickness or motion sickness, we proactively provide complimentary ginger candies as well as Dramamine and Meclizine, which we recommend you take as soon as boarding is completed. You can also modify your booked seats at anytime by visiting our seat selection portal. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code and select Save. The Google Privacy Policy and Terms of Service apply. Everything you need to know when you travel with Clipper! Most card readers are updated within a day, but please allow up to 5 days for readers on buses and Muni light-rail trains to be updated. Sign up for year-round getaways, special offers, and more. If you have a question or comment that invoves Clipper, please contact Clipper Customer Service: Clipper Customer Service: Weekdays: 7:00 am - 7:00 pm Saturdays:7:00 am - 4:00 pm. Youth 5-18 years old get 50% off with a youth Clipper card.
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