Maybe this helps. No account? I cannot install software on my own #$$$%$# computer, because of MICROSOFT. These are different to MSAs. On the next page, fill out the necessary details. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. In this guide, we will show you the possible causes and potential solutions to this issue. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. I am having trouble scheduling an exam for MD-100. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. You can, however, create a new account with the same name. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Time-saving software and hardware expertise that helps 200M users yearly. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. 5. Here are three major reasons apart from the probability of the account id doesnt exist. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Also, a user needs to request a reset of the primary account, not the additional e-mail address. Report abuse. This is extremely frustrating. Send a test E-mail to the supposed user ID. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Head over to Accounts, then Email & accounts. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. We hope that the suggestions listed above helped you to fix this error message. Enter a different account or get a new one". Enter a different account or get Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. Thanks for reaching us out here in the community. New Member. There are various factors that can cause the Microsoft account doesnt exist issue. Select the Time range (Id suggest you choose All time). Thank you for posting to Microsoft Community. It says my account does not exist. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. Below is a guide on clearing the cached data on the Edge browser. Check your Microsoft account names under Email & accounts. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. That said, these aliases cannot be used to login into a Microsoft account. After that, click on "Devices.". Yes. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. How to Generate Art from Text Using Simplified AI Art Generator? I hope you were able to figure out what was wrong with your account. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). So, visit the Microsoft Web page and sign up for a new account. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Has anyone found any fix for this? How can a Microsoft account login (email address) both exist and not exist at the same time? If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. All Microsoft accounts are either work/school or personal. It looks like this isn't a Microsoft account. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. For the question by Ramhound see. I am in a new position at my job and I need this in order to begin working immediately. Key Takeaways How does it not exist when I even have a Facebook account with it? Ensure that your Username and ID actually exist. I then signed OUT my personal account and it signed me in with my work account. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. But, I get a message saying "The Microsoft account doesn't exist. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. I used that email account to create this post. You can use Office Online apps at https://office.com. If this situation arises, use the primary User ID instead of the additional address. I believe I've got the bottom of it. But, I get a message saying "The Microsoft account doesn't exist. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. You will have to use the original account id. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Super User is a question and answer site for computer enthusiasts and power users. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. From there, click on the control and customize option. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. I'm ready to switch to Linux. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Another important step is to verify every input. You may be mistyping the email address. He has work experience as a Database and Microsoft.NET Developer. This is also happening to me. When I go to "make a new one", it says that the account already exists and that I should try logging in. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. I am not even sure if that would work anyway. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Has 90% of ice around Antarctica disappeared in less than a decade? If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. From there, click on "Users.". This is an easy fix that I could not find on the Microsoft support fo. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. That Microsoft account doesn't exist. Another method would be to open any Office 2016 or 2019 app and create a new document. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. I did online training with this specific account. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Enter a different account orget a new one. See, Step 2: Check products or services where you used your Microsoft account. How do I align things in the following tabular environment? This worked in half a second. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Do you need it? Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. Enter a different account or get a new one. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. Youre trying to login and get an error like this: That Microsoft account doesnt exist. It definitely is an Office 365 account that was being used to log in in the previous computer. That Microsoft personal account doesnt exist. "That Microsoft account doesn't exist. Well, cached data stores all previous elements of data preventing access again. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. MS has got to fix this. Click on More options, illustrated by three dots. Recover your account by requesting a password reset. Type the requested information and select Send code. If yes, then in order to . Once the account has been created, you can start using that Microsoft service again. I think that's the core of the confusion. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. Please see the attached. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site.
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