If it's reading the interface aloud as you navigate and make selections with the remote control, it means the Screen Reader an accessibility feature that used to be known as Audio Guide is enabled. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Contact HBO Max Support 7. This feature can be turned on or off depending on your preferences. 2. Suite 119-181 The HBO max audio description wont turn off because of one of three reasons, the most convenient way to find out the answer is to troubleshoot the application. yes go to home help & settings go to Audio go to Altermate Audio go to default audio default audio language press rightto go to audio description it will be ticked move up to english press till it is ticked. Audio descriptions are short pieces of narration that are added to movies and TV shows in order to provide additional information to viewers who are blind or have low vision. You can wait for the problem to fix itself, but if it gets on your nerves, message the HBO Max service directly to deal with the glitch. Amazingly inexcusable bug for a company this size. As an Amazon Associate, We earn from qualifying purchases. This is happening to me aswell. Here's how to turn captions or subtitles on or off, customize their appearance, and choose an audio language: To change subtitles, closed captions, or audio: For more info about audio descriptions, see Accessibility features. I tried exiting the show and coming back, didn't work. In the Audio section, tap English - Audio Description (if available) and then tap X to close. SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). Here's how to do it. Press J to jump to the feed. Really, really annoying. Open the app again and then evaluate if the audio descriptions have disappeared or are still there. Toggle the switch to the "Off" position. If you want to turn them back on, you click on English CC below. True or false? Start watching something and then tap the screen. Open HBO Max and sign in to your account. Press the selection button on the remote to disable the Voice Guide. thats it. But that is different than the voice description, which is comes from the broadcast. To disable audio description on HBO Max, open the app and go to Settings. Providing 1,500 hours of audio described content. The option is currently available on the website and mobile apps but not on TV apps. For a complete list of all HBO Max audio described content that is updated frequently, check out the Audio Description Project on the website for the American Council for the Blind here: https://acb.org/adp/hbomaxad.html. It's not subtitles, but an actual vocal narration of what is happening on screen when there's no spoken dialogue. How to turn off the audio description on Samsung TV? Start watching something and then click the screen. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. In order to turn off the audio description, we would recommend during playback to press the * button and switch audio tracks to *English where "audio description" isn't present to see if that resolves the issue you are experiencing. This will bring up a list of all the audio descriptions for that particular title, and you can disable them by selecting the "OFF" option. Go to the play store (Andriod) or app store (apple) and run an update for the app over a wifi connection. If you have tried all the options above, but the audio description is still on, please do not lose hope yet. I have fully updated everything. To change the caption styling, go to the Home screen on your iOS device, then Settings > Accessibility > Subtitles & Captioning > Style. They join the ranks of other huge streaming platforms like Netflix, Hulu, Amazon Prime, Apple TV+ and Disney+ to provide accessible content to their audiences. So far, the described shows and movies include Euphoria, His Dark Materials, Generation, Batman v Superman: Dawn of Justice, Dunkirk, and more. When watching shows on HBO Max, I prefer to use a decent set of headphones so as to not disturb anyone around me. I'm using the app on Samsung Smart TV. Go to the Audio menu then select English, not English [Audio Description].. In the lower-right corner, select Audio and Subtitles.. When you press the button you normally get two audio options. alternate audio track that describes what's happening on screen (for. Theres now a category in HBO Max that lists all of the currently described shows and movies in one place, though it doesnt yet show up on TV apps. The audio descriptions and other changes will [allow] our community to share equally with family and friends in the truly universal pastime of viewing television and movies, said Dan Spoone, president of the American Council of the Blind, in a statement today. Most people with a visual impairment use audio description to access television programmes, films and other content. You have to go to the settings to figure out where the cache memory can be cleared in your phone. When HBO Max announced its upcoming streaming service, many were curious about how it would differ from its competitors. The narrators voice is calm and reassuring, and she provides a lot of helpful information about how to use HBO Max. In a swimming race, what stroke do you not start from a diving block? Now descriptive audio will be turned off, and you can go about your day without worrying about people knowing youre using a disability-related app. Audio descriptions are useful for people who are blind or visually impaired, as they provide context that isnt obvious from only hearing dialogue and music. How to turn off the audio description on Samsung TV. For example, in the HBO Max series "The Outsider," the narrator provides background on the characters and the setting. It was annoying af. Can you briefly explain ? Click X to save your changes. In the lower-right corner, choose the Audio and Subtitles icon. For more info, go to Roku Help: Closed captioning. Cheers. Tap the screen to open the player controls. How do I change audio settings on HBO Max? Hopefully, HBO will patch out the bug soon. Go to the app's menu and turn Audio Description off. California Consumer Privacy Act | Mass customization is a marketing and manufacturing technique that Essie S. asked 10/04/16 Hi, everyone. So I turn it off and it's fine for the rest of that episode or movie, but even if I immediately roll into another episode or movie, it's back on again and I have to turn it off. Its part of the film , Same! Turn on audio descriptions Turn audio descriptions on or off during video playback Helpful? And thats it! it is a best practice to make your urls as long and descriptive as possible. If you have a video that includes audio descriptions, Apple TV can play them for you. Choose your profile (upper right), then Settings, scroll down to Captions and Subtitles, and choose Manage Preferences. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Many consumers also may not be comfortable going to the theater as the pandemic continues. A Firestick is a nifty Amazon device that lets you take your streaming apps wherever you go. First, youll want to open up the HBO Max app and click on the three lines in the top left corner. The first reason might be that your TV doesnt have that feature. There will also be improvements to the screen reader compatibility of the website and apps. Toggle the Descriptive Audio switch to Off. If you need to disable descriptive audio, it's controlled separately for each streaming app. I checked the settings and apparently Audio Description was turned on, which is strange since I'm pretty sure I turned that off. We have several other ways to turn off audio on HBO Max. In the upper-right corner, tap the Audio and Subtitles icon. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. If the above closed caption steps don't work, change the closed caption setting on your Samsung TV. Many streaming apps offer an accessibility feature called descriptive audio that describes the scene aloud, but it's turned off by default. Sometimes there may be a glitch that causes the app to do things its not supposed to do. Here you can adjust the closed captioning font, color, size, and opacity. 2. How do I turn off Audio Description on HBO Max app? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Just follow these steps: 5. From Sesame Street for kids, to TCM classics like Casablanca for adults, there is content suitable for all ages. Havent figured out a way to make this permanent. Some makes of TVs have a dedicated button on the remote control. Press the Home button on the Roku remote. The reason, they believed, was due to the Spanish conquest and colonization of 1Sector of the Genetics of Industrial Microorganisms, The Federal Research Center Institute of Cytology and Genetics, The Siberian Branch, The Russian Academy of Sciences, Novosibirsk, Russia2Center You can put this solution on YOUR website! Im having this glitch on XFinity, watching Infinity Train Book 4. The audio description might have turned on accidentally because of a bug. Audio: Under Audio, choose a language (to turn off narration, choose English - Original instead of English - Audio Description.) To do this, go to Settings > General > Accessibility > Caption settings or try pressing the CC button on your remote control (settings and remotes vary depending by TV model). Phone or Tablet Computer TV If the problem relates to a Samsung TV, you may want to reach out to Samsung support using the link below. Start watching something and then press the Select button on your remote (center of the navigational ring). Currently, the audio description option is only available on iOS devices, but hopefully the rollout will continue to all devices in the near future. Like many other applications, HBO Max also requires updated versions for smooth entertainment. Let us know in the comments section below. Select Accessibility, then choose Captioning Track.. Second, you can go to the Audio Description Settings on your account and turn it off. The service offers both a free trial and a paid subscription. The Bottom Line how to turn off audio description on hbo max Audio description will be added for more shows and movies in the future. Under "Narrator," you can toggle the narrator off. Reinstalling will also give you the latest version of the app, so if you havent updated the app, reinstalling will do that as well. HBO Max is one of the first streaming services to offer support for audio description. Press the Home button on the Roku remote. Create an account to follow your favorite communities and start taking part in conversations. Turn them off on HBO Max under subtitles 2. Whether you disable audio descriptions on a per-title basis or globally, the process is the same. Third, you can go to the Audio Description Settings on your TV and turn it off. Customize subtitles and captions 2023 RespectAbility. You just plug it into a USB port on a TV or computer to have access to all your favorite streaming apps. Descriptive Audio is a feature that each streaming service implements on its own, so if you hear it and want to disable it, you need to do it from within the streaming app where you hear the audio. To disable it for cable, you need to turn off the cable network's Secondary Audio Programming (SAP). It is a great option for people who want to watch TV and movies without commercials. But I usually watch it on my macbook so theres no updating I can do. Check out some articles below for a nice set of headphones that you could use to listen to your favourite HBO max Shows, If you would like to read more articles like this then click any of the articles below. Scroll down and select "Audio Description.". 7 Why can't I turn off Audio Description on HBO Max? On iPhone or iPad, you can turn on audio descriptions to have scenes in videos described to you. The rollout follows a settlement between WarnerMedia and blind individuals and advocacy groups that was reached last October.
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