National Customer Service Please verify you're not a robot before clicking submit. What happens if the rod becomes 20 years old and they dont make it anymore? I hear you. I cannot see any kind of commitment to the customer by Loomis. 850 N Park Road Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis. 1-866-662-0021 my 2 cents. . October 5, 2020 in Fishing Rods, Reels, Line, and Knots. Have you , See Also: Customer Service Preview / Show details, Loomis Sayles Funds P.O. Box 219594 Kansas City, MO 64121-9594 (800) 633-3330 Contact Us Headquarters Loomis, Sayles & Company, L.P. One Financial Center Boston, MA 02111 (800) , See Also: Contact Support Preview / Show details, Contact Us Better yet, see us in person! Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: A career at Loomis comes with many advantages. 1-877-549-3638 and a technical support analyst will be available to assist you with The Loomis company has established satellite offices in New York and Florida. Paste as plain text instead, Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. These facilities are not open to the public! I know the $175 is steep for the Conquest but sometimes the Xpeditor service is worth it. All rights reserved. Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. Warranty Display as a link instead, Our customer support infrastructure is built on technology. Your previous content has been restored. Use this page to find answers for your general questions about Loomis and its services. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . Took it fishing a few weekends ago. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. Final score: No. By the way, I would never intentionally break a rod to take advantage of a replacement program but breaking my nearly 20 year-old 843 GLX and only paying $110 to replace it with their $450ish upgrade was a helluva deal for me. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Contact us. Our customers receive peace of mind knowing that were always here when they need us. My partner saw it happen and was shocked a fish that small broke the rod. Monday, December 14, 2020. banker-always fishing 69,891. This is a simple, solution to your AOG related financial losses. Choose from the options below and find the answers you need. We love our customers, so please feel free to visit us during normal business hours. 201 Westcreek Blvd. That's too bad for you. I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. I really dont like complaining and would much rather postabout how great something is. Jul 2, 2021 . See Also: Loomis human resources phone number Preview / Show details, For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer , See Also: G.loomis customer service phone number Preview / Show details, Corporate Headquarters 850 N. Park Road P.O. Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). Every company is different, and has different challenges. Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands It was as much about the indifferent attitude by the representative. I actually rarely post bad reviews. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. 1359 Down River Drive. It is not my intention to bash G Loomis here as I have used their rods for the past 25 years or so and always been pleased although I have not had to utilize their warranty program or customer service. G. Loomis. I've had 10 a year old rod that the reel seat gave out, which was replaced with a new rod, to a broken guide that was sent out the day I called. Its only $20 if you have the time to wait on it, Gloomis rocks love the CS have only had to use it twice hahahah. You can post now and register later. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Mag Bass Casting Rods are built with the most advanced technologies, construction processes, and componentry with an emphasis on universal actions and tapers to give anglers the all-around performing rods. So for the rod that I broke in the window, I used the G.Loomis Xpeditor Service. There's a good chance the Loomis rod will be sent sooner than they estimate. Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. How was your experience? Have a question about your policy? One of the most important lessons from COVID is how much the USA needs to diversify its supply chain away from China and other countries. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. I had rodthat I broke earlier this year. By I was able to use the Xpeditor service and I gotan IMX. a lesson in patience. Call Sales: (612) 750-9706. They transferred me to a manager who said that usually they only replace a rod at no cost when there's a defect and that typically happens during the first couple of months of ownership, but they would go ahead and do my first replacement for free. Loomis Express. Contact Loomis. Contact - Loomis Contact Name First Last Email I would like more information about: Property & Casualty Employee Benefits Personal Insurance Aviation Insurance Marine & Boat Insurance Franchise Programs School Programs Other (describe briefly below) CAPTCHA The Loomis Company was established with one thing in mind, Customer Care. For full terms, details and instructions on starting a claim, follow the link above. Maybe you had bad luck with them. Creating an account has many benefits: check out faster, keep more than one address, track orders and more. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. Our CollectShip service provides you with options to make it easier to process shipments. it states in thier policy they will match it up with the most closely rated rod they have. 610-374-4040. . Write us at: National Customer Service. . Pasted as rich text. I don't know if other rod manufacturers are in the same boat or not but this is not what I expected. Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? Please enter a valid Bill To Account or PIN. Do you need a receipt (ebay purchase) to get a rod replaced? How We Are Here for You Loomis customer service. Customer Service 1-855-256-6647. Right after we got off the water I went to try and take the rod back (I've had it about a year). All rights reserved. For immediate assistance simply click on the live chat button to start a conversation G. Loomis 1359 Down River Drive Woodland, Washington 98674 Phone: 1-877-577-0600. Loomis Development is actively seeking raw , Contact Us. instructions are on the form. Contact Us. Phone: 1-877-577-0600. Is the $50 replacement policy a lifetime thing? Even though Loomis-Goltl scored 18 points, it wasn't enough to hold off the Patriots. Pretty good deal there too. One of the breaks was even with the top of the 1st guide, which almost certainly indicates an issue with the manufacturing process. Our technological advancements enable us to serve clients internationally. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." Xpeditor Our Xpeditor Service is a no-fault, "no questions asked" replacement program designed to get you back on the water fast (U.S. And Canada customers only). Every thing in between too. I am glad your experiences were better. Contact us. But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. "If it does happen, call the G.Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. but they shouldn't break in the first place! https://t.co/RBzCkjIPCx, 2021 The Loomis Company They will send you a rod almost immediately and they can tell you what they have on hand. I had used that rod heavily over the years and easily got my moneys worth. JetSure is the only AOG insurance solution available today. Nor may it be copied, published, rewritten, or redistributed. This allows merchants to "see what you see" and take actions on your behalf in order to provide better assistance. Gear & Gadgets on the Texas Fishing and Outdoors Show, Powered by UBB.threads PHP Forum Software 7.7.3, Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003. If you send a rod back for warranty, it will take 3-5 weeks for them to process your claim AFTER receiving the rod. Be the first to hear about products releases, news and events. Checking on a claim? Sorry, you need to enable JavaScript to visit this website. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Wyomissing, PA 19610 Sign up for an online profile or prepare a one-time shipment using your credit card. All rights reserved. While fighting a small fish, the rod shattered in my hands, breaking into 3 pieces. Please edit your content to remove the highlighted words below. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. $595.00 - $625.00 Shimano G. Loomis Conquest MBR Casting Rods I stated that since it broke on a fish and was not abused I didn't want to be out any cash. As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. 201 Westcreek Blvd If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Be the first to hear about products releases, news and events. Brampton, ON Canada, L6T 5S6. For general questions, please use the form below or call. I was told I may get my replace sometime this month. For fly rods more than 15 years old, the Xpeditor service fee is $250. COVID has been going on for roughly 6 months now.I understand that companies relying on foreign made materials and construction are not in control of theirprocesses, but not even processing a claim for 3-5 weeks and more than 3 months to replace a popular model is problematic. For warranty questions, click here. - St. Croix - my call was answered after a 5 minute wait (they do provide a call back option), and stated to be less than a month. Brampton, ON Canada, L6T 5S6. First Name Last Name Email Address Phone Number Company Number of Locations/Branches City State Select ZIP Code Areas of Interest We are experiencing delays in parts of Canada due to weather. You must have JavaScript enabled to use this form. See Also: Loomis insurance customer service number Preview / Show details. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. etc. In the case of man-made of natural disasters, we maintain constant lines of communication with customers through the activation of our Business Continuity Plan. Please fill out all the fields and click Submit. Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. Outside of Canada please call 1-905-460-2530. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. G. Loomis Canada. mheichelbech All rights reserved. . No email replies, 22 minutes on hold and an extremely indifferent representative who very obviously only cared to get on to the next call is a deal killer for me. any of our electronic shipping systems. "That's a really difficult loss," Loomis . sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit When Florida shut down down the hotel industry for the month of April we worked 18 hour days 5 days straight to refund peoplesdeposits as soon as possible, re-booking. I was very appreciative of this, and they even told me they would try and mail it out today so I would have it for a tourney this Saturday. If the tip-section of your multi-piece rod has been damaged, weve got you covered. I'd heard good things about Loomis customer service and learned first hand today that it lives up to billing. Being understanding of a company during these times is everyone's own deal. good fish, but not near big enough to break a rod. 610.374.4040, Press Release: The Loomis Company Donates Gift Cards. I bought a Conquest and the tip broke on the very first fish I caught with it. It's just been my experience for the last 25 years including up until 8 months ago, every time I've had even the smallest issue it's been taken care of quickly. Sales Contact. Loomis Flooring USA 5825 Horseshoe Bar Road, Loomis, , Loomis Development is actively seeking raw land to purchase for the development of lifestyle homes and thriving communities. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). "We completely understand the frustration anglers experience from either a defect that . Woodland, Washington 98674. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. Thread starter logan1994vh; Start date Jul 2, 2021; L. logan1994vh Member. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. The first rod they said 2-3 months and it was less than 3 weeks. , , , 96 : KMS 2022 23 , , , : , Get subsidy to buy machinery and equipment | , 3 . For general questions, please use the form below or call. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. Please note: applicable product discounts will be displayed in the cart.
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