I used CCI for a hotel reservation at the Kahler Grand Hotel at the Mayo Clinic. I did call the call center, and they basically laughed in my face. As the lawsuit tells it, leaving a public review may be the only way for a customer to have their grievance actually acknowledged by the defendant: On a broader scale, the complaint claims GetARoom.coms conduct is not unlike that of other third-party hotel booking sites that allegedly resort to advertising in such a way as to mislead consumers without disclosing full prices, cancellation policies and that its a middleman website, and not the hotel, thats handling the booking. Ensure your IHG Rewards member number is added when making the reservation. Monday through Friday 8 a.m. - 8 p.m. EST. Status And Benefits. They are a scam! The Hotels, independent and chains, that permit CCI*Hotels to piggy bag on the hotels name should, as a group, attempt to shut this fraudulent operation down. Phone number. Berlin, Germany. Hotel Booking. I am overwhelmed with hurt feelings. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The agreement to terms and conditions pops up after you have to click YES to the terms. I am cancelling VISA card and never will do business with Marriot due to their association with CCI. If you have forgotten your User Name please enter your email address on the field below to have your user name emailed to your account. Enjoy the pool, spa, and amenities at a luxury hotel for the day starting at only $25. Our team is here to answer your questions, take your comments, and help in any way possible BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Select from over 115 networks below to view available data about this business. To find a customer service phone number in your country, please click a region and find your country. New Owners: 800-922-0855. Thank you for your patience as Club Wyndham continues to upgrade your online experience. How Do I Change My Name on My Account? how many kids does jason statham have . Club Wyndham Travel:800-251-8736 Cancel your trip. Customer Service. Due to the recent coronavirus outbreak, to ensure the safety of our colleagues and in compliance with government mandates, some customer support centers and hotels are closed or have limited hours. I called to cancel at 5:00 pm made a reservation at 3:00. Customer Relations: 800-300-8800. This figure ranged between 120 to 150 thousand between 2007 and 2015 and. Country/Region code. There were no bookings at all in the hotel. Shell Vacations Club. We welcome any comments, questions, or suggestions you may have. Best Rate Guarantee. The Club Wyndham team can help you better understand your ownership and how to best use your points. On Tuesday, February 14th, 2023 at 5:00 p.m. CST, I made a reservation (R4015172710) through hotels.com. Reward And Status Points. How can I find information? Holidays. Telephone (Toll free from Australia): 1800 009 200. Golden Parnassus Resort & Spa All Inclusive - Adults Only. 1. Great Scammers, I hope karma comes back to bite them. CONSUMER CLUB (trading name, 2009-12-03 - 2014-12-31) CONSUMER CONTEST CLUB (trading name, 2009-12-03 - 2014-12-31) . Consumer Club Inc. Consumer Club, Inc., doing business as Getaroom, provides internet based services. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING THE SALE OF TIME-SHARE PROPERTY OR INTERESTS IN TIME-SHARE PROPERTY. According to the suit, those who actually access the defendants terms and conditions are presented with a wall of text that works hard to hide the truth about dealing with GetARoom.com. Made a reservation for 33 days from now in Las Vegas to see my grandson in a karate tournament. GetARoom.com faces a proposed class action lawsuit in which two plaintiffs allege the hotel room booking company has deceptively misled consumers into believing theyre booking rooms directly with a hotel. Getaroom serves customers worldwide. Are you looking for AT&T Customer Support? Deposit I had never check in hotel where I had to pay deposit so I new they trust this company to paid .So my daughter decided not to stay I call these people number and never Your trusted source for timeshare concerns. However, if you encounter any difficulty in using our site, please contact us ataccessibility@wyndham.com. This company is STEALING money! Family All Inclusive Resort - From $145. Cottages. They refuse to refund my 476.51 for a cancellation that was more than 72 hours in advance. One of the most successful, and controversial, athletes of his generation, Alex Rodriguez quietly built a real estate empire over two decades. A small number of eligible items can be exchanged or replaced through Your Orders if your exchange or replacement meets certain criteria, including stock availability. All others, please reference Customer Support for a full list of contact options Customer Support. As a gesture, we have processed a full refund of your pre-payment. . A class action alleges GetARoom.com does not properly disclose to consumers that it's a third-party booking company, as well as its fees and cancelation policy. . Please tell us about your experience at our hotel. I complained and the hotel canceled my reservation. Orlando, FL 32821 ALL Membership. Visit our Franchise Opportunities site to get more information. We didn't notice that the web-site was not Hampton Inn but rather CCI Reservations. This website uses cookies so that we can remember you and understand how you and other visitors use this website, and in order improve the user experience. I am forced to purchase another hotel booking. View or cancel reservations. Call Marriott International Headquarters on 1-301-380-3000. CCI Hotel Reservations is a scam! 2023 Priceline Partner Solutions (USA), Inc. All Rights Reserved. For immediate assistance call: 1-800-468-3578 inside the U.S. or 00-1-469-675-5368 outside the U.S. Additional costs may be incurred when calling from outside the U.S. So, during your search, you may find details like: Log in . Start exploring your options today. CLUB WYNDHAM SOUTH PACIFIC. CCI Hotel Reservations - charges to my credit card, CCI Hotel Reservations - fraudulent charges on credit card, CCI Hotel Reservations - Fraudulent third party reservation practices, CCI Hotel Reservations - Rip off hotel reservations, CCI Hotel Reservations - No rooms available, CCI Hotel Reservations - Hotel reservation with a 60% tax recovery, CCI Hotel Reservations - hotel reservation, CCI Hotel Reservations - Hotel reservations. Hoping they do the right thing. Dallas TEXAS Print this Report Email this Report Tweet Business Rating: I thought I was on Booking.com, but somehow got transferred to their site. I will also contact the Hotel to advise them what is happening on their own website. Read full review. Shell Vacations Club . Unique Location in Cancun - From $121. There is no refund for no-shows or early checkouts." Press 2 for Financial Services and Title/Ownership Changes They immediately charged me. Call Us To talk to one of our U.S. based support specialists, call: (888) 345-5509 Chat With An Agent Can't find the answers you're looking for? Motor Club Tire & Wheel Key Replacement Windshield Dent and Ding . You are seeing this message because your account security is important to us and we don't recognize the computer you are using to sign in. from CCI-Reservations.com Get unbiased ratings and reviews for 9,000+ products and services from Consumer Reports, plus trusted advice and in-depth reporting on what matters most. Please upgrade your browser. Be careful when booking because they also make you believe that you are talking to the actual hotel desk staff, Dear Admin, Log in / Sign up. A Club Wyndham associate will be in touch to answer to your question. DON'T BOOK THROUGH THESE GUYS. Midnight to 8:00am Eastern Time - 1-855-297-9358. Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply) Hong Kong: 800 965 222. BBB Tip: Traveling soon? I had book a room for my daughter. All hotels are either franchised by the company, or managed by Wyndham Hotel Management, Inc. or one of its affiliates. Get a Quote Average of 933 Customer Reviews. Our customer service agents are also available at 1-800-407-9832 to provide you with assistance with and information about our hotels and programs. On Dec. 19 I made reservations for a stay Dec. 31, '21 and Jan 1, '22, on what appeared to be the hotel chains reservation site. . - What a joke. Language Assistance. Download the app. BBB Business Profiles generally cover a three-year reporting period. What do I need to do to ensure that I earn points whenever I stay at your hotels? In order to direct your request or comment to the appropriate area, please pick a topic from the list below. Margaritaville Vacation Club by Wyndham:866-645-4775 Group reservations - 10 or more rooms. Because of the Covid 19 the Hotel where the event was taking place close, also all individuals that was reserved with CCI Hotel.com has to cancel $1300 in reservations. This figure ranged between 120 to 150 . Called CCI, they say the invoice from the hotel is wrong and there is nothing they will do. We will contact you as soon as possible to provide more information about Club Wyndham. New Beach Front Resort - From $304. . Browse Hotels Gift Cards Contact Us Become a Hotel Partner Hotel Login $ USD. Book your hotel and flights together and make amazing savings! The hotel was willing to provide the refund but CCI backed out of their refund commitment and will not respond to phone or email requests. The rooms that were $99.00 a night went up to $131.00 a night and included a resort fee of $160.00. Good Afternoon This complaint was posted by a verified customer. Start Planning Your Next Trip And Get Exclusive Offers, Perks & Experiences When You Book Your Flight, Hotel, Car, or Cruise With American Express Travel. Y'all got me but God will deal you . Scottsdale, AZ 85255. Browse our accommodations in over 85,000 destinations. How Do I Request Credit for a Completed Stay? We regret any inconvenience or frustration that this experience has caused and hope you find this gesture to be sincere and in good faith. Yes, same here. Need to find a different location? Get support for your DIRECTV satellite service, fix many of your issues online, and contact DIRECTV customer service. Access our global portfolio via a range of leading tech solutions. find the guaranteed best price. I wish the attorney general would shut them down. Waldorf doesnt get paid for services not rendered but these pigs split it all. From corporate meetings, exotic incentive . Mobile: (+63) 917-531-8574,
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