Find more information about refunds, or submit a refund claim here. If you have waited over 4 weeks and have still not received your order please contact us on the Guinness World Records store. Train times, delays and disruptions 9 articles. Our video guide shows you everything from choosing your seat to ticket delivery. If, however, you are unable to pay via these methods, you can generate an invoice and then arrange payment via bank transfer. Your experience matters. If you have a question or comment about GWR trains please Tweet @GWRHelp or go to. HOME | globalwater Email address is GWRfeedback@GWR.com. If you have a question, want to make a complaint, or need to get in touch with our team, youll find the information you need below. You can choose the Priority Application service during the online application process when you first submit your application. Use the link below to find your local BCBS company's website. Please try again. Gwr in numbers 40 000 Visits . You will have 45 minutes to complete this transaction before the session expires. GWR struggles to process refunds as customer service gets derailed ACCESS YOUR ACCOUNT | globalwater You can access this tool by logging into your account and clicking on the record title on your dashboard page. Please register your lost property using the form on our website. Visit the Guinness World Records store certificate page and simply click on the add to basket underneath the certificate of participation section to bring up the Find your official (Guinness World Records) record breaking event box. . Or fill out the following form. To access your online account, log in and select the relevant application and scroll to the bottom of the page to the correspondence box. Fill out our online form to get in touch with us if you have feedback, a complaint or praise. Call: 866-940-1102. Back Submit. We advise you check your journey before traveling with us today, There is a good service across our network. Claim refunds on unused tickets and delays using our easy online forms. Welcome to Amazon Customer Service. All Official Guinness World Record titles that you have successfully achieved will be located on the drop down list for additional certificate purchase. Daryn leads the Control and Performance function and is the executive sponsor for GWR's delivery of the Heathrow Express operation. It took 4 weeks , telephone interview, easy group assesment in Swindon and in 24 hours email invinting for interview in Paddington . Learn more about Resolver Pro and how to claim your business. As a Customer Service Apprentice at GWR, you'll train and learn, while you earn. If they cant help, they will pass your complaint to our Customer Support Team. London Paddington station - Tickets & Information | Grand Central Email: info@railombudsman.org. ACSI is the only national cross-industry measure of customer satisfaction in the United States. Your message will be delivered directly to the Records Manager dealing with your application. They dont take sides but just look at the evidence available. Customer Sales Advisor (Temporary) - FirstGroup Careers . We offer competitive compensation packages and generous health benefits. Onboard, seating and at the station 12 articles. Originally joining British Rail as a graduate in 1993, he has held various roles in FirstGroup, Chiltern Railways and Network Rail. Our priority application and evidence review services are only available to individuals or small groups whose primary purpose for attempting a record is personal achievement. Need help? Maintenance Technician (Make Ready) Apartments Don't let this opportunity pass you by! From here it can be downloaded as a pdf or printed, You should then arrange payment via bank transfer to the bank details listed on your invoice, Once payment has been received, your application will be passed on for processing. Select your Record Title, click continue and then follow the instructions on the next page to purchase. Contact Us. Kind regards Natalie Report response as inappropriate Call The Trainline customer service faster with GetHuman +44-0871-244-1545 Customer service Current Wait: 127 mins (89m avg) Hours: 24 hours, 7 days; best time to call: 10:45am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Joe joined us in 2011 from the BBC, bringing with him over 20 years of business management and compliance experience. Simple! Mae GWR wedi ymrwymo i Ddiwylliant Cymru ac rydym yn falch o wasanaethu cwsmeriaid yng Nghymru. Richard leads the Driver, Guards and On-board Customer Host teams and also plays an important role in our partnership with Network Rail; making sure our customers' journeys are disrupted as little as . login to your Guinness World Records account, contact our customer service representatives, Guinness World Records store certificate page, How to set or break a Guinness World Records title. Airline information. The shifts start no earlier than 07:00 hours and finish no later than 20:00 hours. How many stars would you give Great Western Railway? Answers to some of the most common queries can be found here. Using the Priority Application process does not guarantee that your application will be successful, and we do not issue refunds if your application is unsuccessful. Travel Update 28/2 Following the emergency services dealing with an incident between Reading and London Paddington, all lines have now reopened. If you need a speedier response, we advise that you use the Priority Application service which will speed the processing of your record application to just 5 working days. Win weekend breaks and other great prizes, Please press enter to select a date for an outbound journey, Please press enter to select a date for a return journey. If you have already generated an invoice for your application you must pay by bank transfer. If thats the case, then theyll contact you to let you know. Contact Us - General Motors: Pushing the Limits of Transportation This is the customer service number for questions about your health insurance coverage, benefits or treatment. GWR 2023 All rights reserved. At Guinness World Records we evaluate each application individually and endeavour to get back to you as soon as we can, but due to the volume of applications we receive, it can take up to 12 weeks* to process, so please bear with us. Help and support Are you a customer looking for help with a journey, or support to change tickets or claim a refund? Contact Us To contact Geiger about a GWR order or for general information, please contact Customer Service at 020 8569 2250 . Select View your invoice, Your invoice will load up in a new window. The GWR team are taking the business through a fundamental customer focused transformation which has already seen us rebrand as GWR and now we are engaging on a huge programme of electrification, station improvements, implementing new trains, developing a people and customer centric culture and getting ready for Crossrail. If you would like to order more certificates for the same GUINNESS WORLD RECORDS record title, these can be added to your basket up to a maximum of 100 at any time during the shopping process. Contact Us - GWR . Home; About us. On the next page, click on Upgrade to Priority and then follow the prompts. We operate four major UK train operating companies - Avanti West Coast, Great Western Railway (GWR), South Western . . Perhaps one of the admin team @Toby @Marjo @Anonymous can possibly assist in finding an adviser able to email you. These Companies Have The Best Customer Service - Forbes If there are any issues with the text on your certificate, please contact us. All Rights Reserved. NEW Heljan 1320 13xx Class 1366 in GWR 'Shirtbutton' Green Livery It provides the majority of commuter and outer-suburban services from its Central London terminus at London Paddington to West London and the Thames Valley region including Berkshire, parts of Buckinghamshire and Oxfordshire along with long-distance inter-city services via the Great Western Main Line to South West England and South Wales. Great Western Railway | Book Cheap GWR Tickets 2023 | Trainline Contact Us | Blaux Home Contact Blaux Contact By Phone United States & Canada (toll free): 844 846 5344 United Kingdom: 03308 082207 Australia: (08) 7282 2012 Email us! Customer Service Assistant at GWR Saltford, England, United Kingdom. Email address is GWRfeedback@GWR.com. Richard leads the Driver, Guards and On-board Customer Host teams and also plays an important role in our partnership with Network Rail; making sure our customers' journeys are disrupted as little as possible when works on the line take place. capacity along its 56 miles and increase speeds on a substantial portion of the . Then like us on Facebook and follow us on Twitter. If youre unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. It also provides regional services throughout the South West of England and to the south coast of England, and the Night Riviera sleeper service. Let us know how we want to hear from you. Email Great Western Railway Using Resolver you can: Keep all your correspondence in one place GWR 2023 All rights reserved. We receive almost 1,000 applications every week and sometimes experience delays. Normal application processing can take up to 12 weeks*. Once we receive the evidence for your record attempt, it can take up to 12 weeks* for us to review your documentation and let you know if your record attempt has been a success. Telephone: 0330 094 0362 Textphone: 0330 094 0363 Email: info@railombudsman.org Twitter . Email addresses for CEOs of UK railway companies View our cookie policy here. If you cant find your event, when trying to purchase a certificate in our store then it may just mean that the event has not been verified yet as an official Guinness World Records title (Please contact the event organisers to find out the status of the record attempt and whether they have submitted the evidence). Youll also have a chance to do your Duke of Edinburgh Business Gold Award. The Great Western Railway press desk is operational from 08:30 to 17:30, Monday to Friday. Let us know how we want to hear from you. GWR Consulting : Official Website If it repeats session will be terminated itself after 45 minutes of inactivities. Our Passenger Assistance meeting point is in our station reception area by Platform 1 and is open 7 days a week from 07:00 - 23:00. First of all, congratulations - you are Officially Amazing! Great Western Railway Complaints Email & Phone | Resolver UK Customer Service Centre: 0345 6000 650. It has apologised, issued a refund for the 23.70 and, as a gesture of goodwill, given you a standard class ticket for use anywhere on its network. If you agree with their decision, then we have to act on what they say. Please refer to our Current application waiting timesfor the most up-to-date information. Contact Us | Blaux Contact details Head Office address Freepost GWR CUSTOMER SUPPORT Plymouth PL4 6AB Phone number: 03457 000 125 Please check with your phone provider if you are unsure about how much a call will cost. Thank you for taking the time to write a view and apologies again for the unpleasant conditions. First, login to your Guinness World Records account and then make a record application. If you have any questions regarding the status of your application, then please ensure that you submit an online correspondence using the online correspondence tool on your application summary page (located at the bottom of the page). The contracted hours are to work 35 hours per week working shifts. Unused ticket refunds. You will be asked to sign-in using the email address and password that you use to access your Guinness World Records account. Find out what to do if you need to change your journey or claim a refund. He is responsible for the supply and maintenance of the GWR fleet of trains, including the management of GWRs maintenance depots and train service provision contracts. Mark Hopwood CBE - Managing Director - Great Western Railway (GWR CONTACT INFORMATION . WHAT MAKES A GUINNESS WORLD RECORDS TITLE? Sometimes it can take longer, if we have to investigate what happened for example. To upgrade please log into your account, click onto your record title. GWR 2023 All rights reserved. If you are purchasing a Certificate of Participation, then you will be able to personalise your certificate with your name, following the instructions on the Certificate of Participation page. Assistance is available to and from platforms. Please email our Customer Support team with more details of your experience as well as your journey information. Find out how to contact us, book tickets, apply for a refund, claim delay repay compensation or find out about lost property. Get started now and lets get this sorted. Images owned by GWR, or courtesy of Network Rail or Visit England. Daryn joined us in 2015, having held various roles in Transport for London and London Underground. Click here for more details.. Passionate about marketing challenger brands in a competitive environment, her focus is toshape, defineand execute the commercial sales and marketing strategy. Contact us | Great Western Railway Were changing the way people think about train travel, enabling our teams to make it a great experience for our customers. Consumer guides, newsletters, surveys and more! All newly approved record holders will need to personally order their own Record Holder certificate direct from the Guinness World Records Store. Chris joined GWR in 2022 as Director of Safety and Environment, bringing over 20 years of experience gained in the pharmaceutical, defence and aviation industries. Please note: We do not currently provide soft or electronic copies of certificates. If you are unable to pay via these methods, you can generate an invoice and then arrange payment via bank transfer. It is important that you include your application reference number on your bank transfer to prevent any delays in your application being processed, Your application will not start being processed until the funds are received into our account and then matched to your application by our payment team. GET IN TOUCH WITH A RECORD SPECIALIST (Opens in a new window). If you are unhappy with any part of our service, there are several ways you can tell us. Arrangements can be made at some stations to collect tickets (the card must be produced and the tickets signed for by the card holder). You may be able to get your money back if you bought a ticket but did not travel. Complaints Handling Procedure How to make a complaint (PDF, 204 KB), Complaints Handling Procedure How we deal with complaints (PDF, 189 KB). All product and company names are trademarks or registered trademarks of their respective holders. new. We offer competitive compensation packages and generous health benefits. FacebookTwitterYouTubeInstagramLinkedInSnapchatPinterestTiktok, Registered Office: Ground Floor, The Rookery, 2 Dyott Street, London, WC1A 1DE, United Kingdom, If you need a speedier response, we advise that you use the, Otto - Longest human tunnel travelled through by a skateboarding dog, Ashrita Furman - Most Guinness World Records titles held. Resolver is free. She has extensive knowledge of diversity and inclusion, leading organisational change, employee relations, policy and employee reward. You may find the answer to your query in our frequently asked questions. As a Customer Service Apprentice at GWR, you'll train and learn, while you earn. GWR Kia in Brentford, joined the Norton Way Group back in 2016, being Europe's . Refund details You will need to tell us why you want a refund, as well as providing evidence to support your request if needed. Provider Learning Opportunities National Rail Enquiries - Great Western Railway Rail Ombudsman contact details Web: www.railombudsman.org Email: info@railombudsman.org Twitter: @RailOmbudsman Post: FREEPOST-RAIL OMBUDSMAN Telephone: 0330 094 0362 Textphone: 0330 094 0363 Once here, select the link "For alternative payment methods please request an invoice", Enter your details (name and address) that will appear on the invoice. A refund for flexible tickets can be simply submitted and changed for Advance Tickets on your TrainPal app without having to contact customer service. Please login to your account to ask a question about your record attempt via the correspondence box at the bottom of your record application. Phone us - 0345 603 4852 (09.00 - 17.00, Monday to Friday) Customer Relations Manager, Grand Central Rail, Ground Floor, Wakefield Kirkgate Station, Monk Street, Wakefield, WF1 4EL Changing your ticket Kind regards Natalie Report response as inappropriate Richard joined us in 2015, having held various roles in FirstGroup since 2005. leading the team to focus on driving volume, optimising revenue performance and building customer satisfaction and loyalty. You will have 45 minutes to complete this transaction before the session expires. Please note that the Priority Application service is only available to Standard Applicants. If your order is for your complimentary certificate only then you can choose to have them delivered for free via a non-trackable service. Unhappy with an aspect of our service? Carrier Contact Information. FirstGroup Careers The only ways of communicating with customer service are via the Contact us link. Before checkout, you will be asked to review and approve the wording of your certificate. As a Customer Sales Advisor, you will confidently and impartially sell the full range of tickets and services, including processing high volumes of sales, and ensure that customer requirements are met and exceeded. They will independently review your complaint and where appropriate, follow things up on your behalf. Watch our video to learn the differences between each ticket type. Book cheap tickets Search, compare & book cheaper train/coach tickets; TrainPal simplifies your booking experience in order to allow customers to save time and money. Covid-19 When (and How) to Escalate a Customer Complaint - i-Sight We areSee this and similar jobs on LinkedIn. Aircoach. Its free to use their services and they are independent of the rail industry. Complaints Department is not affiliated to, linked with or otherwise endorsed by Great Western Railway. If you are attempting a record on behalf of an organization, please contact our Consultancy division where they are included as part of a wide range of products and services to help maximise the impact of your record attempt. Images owned by GWR, or courtesy of Network Rail or Visit England. We are always looking for team members. Hours: Varied shifts on an annualised 10hrs minimum contract. Facebook Your main responsibilities will be: Providing the highest level of customer service and being proactive to customer needs Please contact customer services of the appropriate train operator, 48 hours in advance: Great Western Railway - 0800 197 1329 Heathrow Express - 0208 757 2700. We've made it easy to rearrange your travel plans in advance. Resolver can help you send your complaints to Great Western Railway. Please use our forgotten password function to reset your password. Richard Rowland - Customer Service and Operations Director Richard joined us in 2015, having held various roles in FirstGroup since 2005. Please select Free Shipping on your checkout page and allow 2-4 weeks from receipt of your order. Don't have your card? Great Western Railway takes you further. Gwr in numbers 40 000 Visits 5 000 Locations 400 Brands 17 countries 6 languages. GWR Management hiring Make Ready Maintenance Technician - Apartments in To speak to our Social Media Team between 06:00 and 23:00, please contact us on: Twitter @GWRhelp Facebook Messenger WhatsApp: 07890 608043 FAQs Answers to some of the most common queries can be found here. Need Help area | lastminute.com Theres no jargon in our rights guides. Essentially, you must be over 16 years of age, live within one hour of your chosen location, and have GCSEs (or equivalent level 1 qualification (or predicted) results) in Maths and English. You can order up to 100 copies of a single name certificate via the Guinness World Records store. . Travel Aware - advice and safety guidance. At GWR, we're always working to improve your journey. We have partnered with MissingX to help you find your lost items. We advise you check your journey before traveling with us today, There is a good service across our network. Contact us - FirstGroup plc An error has occured during Logging out. Contact us. receipts are not generated if you pay via bank transfer. Rising GWR star named Young Professional of the Year at Rail Business Charge 95 for a return from Bristol to London (I could drive for half that) and then they have the nerve to charge me an extra 25 because I took the 22:48 instead of the 21:48 to spend a bit of extra time with my friends. Monday - Friday 8 a.m. - 11:30 p.m. (CT), Saturday 6 a.m. - 3:30 p.m. (CT), Sunday - Closed. Where possible, we need to know: You can ask a friend, family member, guardian, support worker or carer to make a complaint on your behalf. Starting his career at Reading station in 1989 he worked for British Rail, Railtrack and several train operators including Thames Trains, First North Western, c2c, Silverlink, Gatwick Express and WAGN. As and when we have any updates, or the adverts go live, we will contact you to submit your formal application. Find My BCBS Company Open positions are advertised at. Help and support | Great Western Railway This is a paid-for service which costs 500 (in the UK) and $800 (in the US) for applications for existing record titles, and 650 (in the UK) and $1,000 (in the US) for applications for new record titles. Delayed by 15 minutes or more? GWR. Passenger Assist Need help at our stations or getting on and off our trains, we are available to help. You can download our two Complaints Handling Procedure documents by clicking on the links below. First Rail - FirstGroup plc We do not 'personalise' or make amendments to certificate texts UNLESS there is a clear error with the certificate text such as a misprint or a misspelling. Belfast BT12. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. You will then have the option to pay by credit card or PayPal. Daniel, 28, from Gloucester, has made giant strides in his short career at GWR, playing a pivotal role in enhancing the operator's train service performance. here are some reasons on why applications are rejected. Poor customer service - Great Western Railway (GWR) - Tripadvisor Account and payments 15 articles. Contact information; Job opportunities; Online form; He is a chartered safety and health practitioner and holds a PhD in Chemistry from Oxford. Learn more about how we work towards aGreater West for everyone. Join the 1,400 people who've already contributed. I trust that your future journeys with us will be more enjoyable. This facility is only available once your application has been accepted and your guidelines have been released to you and it can take up to 2 weeks* to receive a response. Alternatively, you can use your email address to get started. Provider Customer Service. Posted 12:23:24 AM. Initial complaints should be directed to Great Western Railway directly. If you need to speak to someone straight away then please get in touch. receipts are not generated when you pay via bank transfer, Invoices can be accessed again in future from your application page under the section Invoice by selecting the link "View your invoice". Best and worst companies at resolving issues. He steered the business through substantial changes like introduction of the new electric trains and the delivery of the December 2019 timetable which added frequency and reduced journey times on most GW routes. You can be certain that youre talking to the right person at the right time. He was awarded a CBE in the 2021 New Years Honours List, is a Fellow of the Chartered Institute of Logistics and Transport and a Fellow of Institute of Railway Operators. An error has occured during Logging out. Our Customer Support team are ready to help and can be contacted by completing our. Please log into the Store using your login and password for your Guinness World Records account and your free certificate will be added to your basket automatically. We welcome letters but cannot answer . Welcome to the Refund Portal. Duncan joined GWR in June 2019 and brings a wealth of cross-industry railway experience to the role. ACCESS YOUR ACCOUNT | globalwater LEADERS IN TOTAL WATER MANAGEMENT Mailing Address for Payments has Changed - Click Here for More Information IMPORTANT: CUSTOMER NOTICES For all users, the first time you access the customer portal, you will need your full account number and zip code. A delivery, order or return Prime Payment, charges or gift cards Address, security & privacy Memberships, subscriptions or communications Get in touch with our Customer Support team, Win weekend breaks and other great prizes, Please press enter to select a date for an outbound journey, Please press enter to select a date for a return journey. GWR (poor) customer service! 2022 Talking Really Channel----- CREDIT ROLL -----WEBSITES Talking Really - htt. I interviewed at Great Western Railway (Stourbridge, England) Interview. North Carolina & Virginia Railroad Upgrades Track for 19-Year Customer. Once selected, click on continue to bring up the search results of all records that took place in that location and date. An error has occured during Logging out. Great Western Railway Complaints - Complaints Department If your application and enquiry is urgent,you may wish to upgrade to the Priority Application service. You can quickly take care of most things here, or connect with us when needed. Select the relevant application from the Applications section of your dashboard, Scroll down to the section called "Receipt", Your receipt will then load in a new window, From here it can be printed or downloaded as a pdf file, Once here, select the link For alternative payment methods please request an invoice" at the bottom of the payment options, The next page will have a link to your invoice. GWR News Contact Us Media enquiries For journalists who would like to contact us at GWR Filming and photography requests Interested in filming, taking photos or creating audio recordings at our stations or on our trains? Find many great new & used options and get the best deals for NEW Heljan 1320 13xx Class 1366 in GWR 'Shirtbutton' Green Livery at the best online prices at eBay! Covid-19: Travel updates. For customer questions, commen ts, or complaints contact Global Water directly: Email: CustomerService@gwresources.com. 08:00 - 18:00 Monday to Friday (except Christmas Day and Bank Holidays), To buy standard tickets visit our website, Great Western Railway - Customer Services, View train formations and on-board facilities for this train company, No early morning services between Heathrow Terminal 5 and London Paddington on Sunday 21 May, Amended 23:04 Bristol Temple Meads to Warminster service from Monday 22 to Thursday 25 May, Amended early morning services between Reading and Newbury / Bedwyn on Sunday 21 May, Buses replace early morning trains between Reading and Basingstoke on Sunday 21 May, Buses replace early morning trains to / from Burnham / Taplow from Tuesday 23 to Friday 26 May, Amended 23:34 London Paddington to Didcot Parkway service on Friday 26 May, Amended evening / morning Great Western Railway services to / from Swansea / Carmarthen on Thursday 25 and Friday 26 May, Amended London Paddington - Penzance Night Riviera Sleeper services on Tuesday 23 and Wednesday 24 May, CANCELLED: Engineering work between Slough and Reading from Monday 22 to Thursday 25 May, Buses replace late night trains between Reading and Chippenham via Swindon on Sunday 21 May, Buses replace morning / evening trains to / from Pangbourne on Sunday 21 May, Buses replace trains to / from Burnham / Taplow on Sunday 21 May, Amended early morning services to / from London Paddington on Sunday 21 May, Amended 00:07 Marlow to Maidenhead service on Sunday 21 May, Amended trains between Cardiff Central and Swansea / Carmarthen on Saturday 20 and Sunday 21 May, Amended 23:45 Didcot Parkway to London Paddington service on Saturday 20 May, Buses replace trains between Birmingham New Street / Worcester / Cheltenham Spa and Gloucester on Saturday 20 and Sunday 21 May, Amended late night / early morning services between Bristol Temple Meads and Weston-super-Mare / Taunton from Monday 15 to Thursday 18 May, Amended 22:48 London Paddington to Swansea service on Thursday 18 May, Buses replace late night / early morning trains between Reading and Guildford from Monday 15 to Friday 19 May, Buses replace late night trains between Reading and Newbury / Bedwyn from Monday 15 to Friday 19 May, Buses replace late night / early morning trains between Neath and Swansea from Monday 15 to Friday 19 May, Amended 23:30 Cardiff Central to Bristol Temple Meads service from Monday 15 and Thursday 18 May, Amended services via Westbury on Sunday 14 May, Amended services between Cardiff Central and Bristol Parkway / Bristol Temple Meads on Saturday 13 and Sunday 14 May, Amended services between Redhill and Reading on Sunday 14 May, Buses replace trains between Reading and Bedwyn on Sunday 14 May, Amended late night services between London Paddington and Penzance on Sunday 14 May, Buses replace trains between Swansea and Carmarthen on Saturday 13 and Sunday 14 May, Amended 00:45 Oxford to Reading service on Sunday 13 May, Amended 00:34 London Paddington to Reading service on Saturday 13 May, Buses replace trains via Cheltenham Spa on Saturday 13 and Sunday 14 May, Buses replace trains between Reading and Basingstoke / Winchester on Saturday 13 and Sunday 14 May, Buses replace late night / early morning trains between Exeter St Davids and Exmouth from Monday 8 to Friday 12 May, Amended late night / early morning services between Cardiff Central and Bridgend from Monday 8 to Friday 12 May, Amended late night / early morning services between Didcot Parkway and Oxford from Monday 8 to Friday 12 May, Amended 23:30 London Paddington to Didcot Parkway service on Friday 12 May, Amended late night / early morning services to / from Burnham / Taplow from Monday 8 to Friday 12 May, Amended late night / early morning services to / from Pangbourne from Monday 8 to Thursday 11 May, Amended services between Twyford and Henley-on-Thames from Monday 8 to Wednesday 10 May, Amended services between Redhill and Reading on Sunday 7 May, Amended services in the Westbury area on Sunday 7 May, Amended 20:43 and 21:43 London Paddington to Cardiff Central services on Sunday 7 May, Amended 23:00 and 23:33 London Paddington to Bristol Temple Meads services on Sunday 7 May, Amended late night services between London Paddington and Penzance on Sunday 7 May, Buses replace trains between Reading and Basingstoke on Sunday 7 May, Buses replace trains between Swansea and Carmarthen on Saturday 6 and Sunday 7 May, Buses replace late night / early morning trains to / from Burnham / Taplow on Saturday 6 and Sunday 7 May, Buses replace trains via Cheltenham Spa on Saturday 6 and Sunday 7 May, Amended evening trains in the Didcot Parkway area from Tuesday 2 to Thursday 4 May, Buses replace late night trains between Newbury and Bedwyn from Monday 1 to Thursday 4 May, Amended morning / evening Great Western Railway services to / from Swansea on Tuesday 2, Wednesday 3 and Friday 5 May, Amended late night service between Oxford and Worcester Shrub Hill on Tuesday 2 May to Thursday 4 May, Amended 23:42 Swindon to Cheltenham Spa service on Monday 1 May to Thursday 4 May, Amended 22:48 London Paddington to Swansea service on Monday 1 May to Thursday 4 May, Amended service between Reading and Redhill on Sunday 30 April, Amended service in the Westbury area from Sunday 30 April to Wednesday 3 May, Amended early morning service between Reading and Basingstoke on Sunday 30 April, Amended early morning trains between London Paddington and Ealing Broadway on Sunday 30 April, Amended 21:24 Great Malvern to Frome service on Saturday 29 April, Amended 00:45 Oxford to Reading service on Saturday 29 April, Amended late night Great Western Railway services between London Paddington and Ealing Broadway on Saturday 29 April, Buses replace early morning trains to / from Burnham and Taplow on Saturday 29 April, Buses replace trains between Reading / Woking and Basingstoke / Andover / Winchester from Saturday 29 April to Monday 1 May, Amended evening trains between London Paddington and Reading from Monday 24 to Thursday 27 April, Amended evening services in the Exeter St Davids area from Monday 24 to Thursday 27 April, Buses replace trains between Reading and Basingstoke / Winchester on Sunday 23 April, Amended service between Chippenham and Trowbridge from Tuesday 25 and Thursday 27 April, Amended 23:33 and 23:20 services between Gatwick Airport and Reading from Monday 24 and Thursday 27 April, Amended services between Bristol Temple Meads and Westbury from Monday 24 and Thursday 27 April, Amended 23:42 Swindon and Cheltenham Spa from Monday 24 and Thursday 27 April, Amended 22:32 and 23:32 London Paddington and Bristol Temple Meads service from Monday 24 and Thursday 27 April, Buses replace late night / early morning trains to / from Burnham / Taplow from Monday 24 April until Friday 28 April, Amended late night service between Taunton and Exeter St Davids on Sunday 23 April, Amended service between London Paddington and Didcot Parkway on Sunday 23 April, Buses replace trains between Reading and Bedwyn on Sunday 23 April, Amended 00:09 Marlow to Maidenhead service on Sunday 23 April, Amended service between Cardiff Central and Patchway Saturday 22 and Sunday 23 April, Amended service between Reading and Newbury until 06:00 Saturday 22 April, Amended service between Reading and London Paddington service from Saturday 22 until Sunday 23 April, Amended service to from London Paddington on Sunday 16 April, Amended services via Exeter St David's on Sunday 16 April, Amended service between Redhill and Reading on Sunday 16 April, Amended early morning services between London Paddington and Swansea on Sunday 16 April, Buses replace trains between Reading and Basingstoke / Winchester on Sunday 16 April, Buses replace trains between Reading and Newbury / Bedwyn on Sunday 16 April, Amended 00:45 Oxford to Reading service on Saturday 15 April, Amended late night services between Reading and Didcot Parkway from Monday 17 to Thursday 20 April, Amended 23:45 Didcot Parkway to London Paddington on Saturday 15 April, Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 17 to Thursday 20 April, Buses replace early morning trains to / from Burnham / Taplow on Saturday 15 April, Amended late night services between Bridgend and Port Talbot Parkway from Monday 17 to Thursday 20 April, Amended late night services between Didcot Parkway and Swindon / Chippenham from Monday 17 to Thursday 20 April, Buses replace late night services between Guildford and Redhill / Gatwick Airport from Monday 17 to Wednesday 19 April, Amended late night Great Western Railway service via Exeter St Davids from Tuesday 11 to Thursday 13 April, Amended 03:46 Swansea to London Paddington service on Monday 10 April, Amended Great Western Railway service to / from Carmarthen on Monday 27 March, Amended service between Redhill and Reading on Sunday 9 April, Amended 20:43 and 21:43 London Paddington to Swansea trains on Sunday 9 April, Reduced service at Burnham and Taplow on Sunday 9 April, Amended 23:30 London Paddington to Didcot Parkway service on Friday 14 April, Amended 23:45 Didcot Parkway to London Paddington on Saturday 8 April, Amended 23:50 London Paddington to Reading service on Friday 14 April, Amended 23:45 Bristol Temple Meads to Frome service from Tuesday 11 to Friday 14 April, Amended late night / early morning services between Cardiff Central and Bridgend from Monday 10 to Friday 14 April, Buses replace late night / early morning services to / from Pangbourne from Monday 10 to Friday 14 April, Buses replace late night / early morning services to / from Burnham and Taplow from Monday 10 to Friday 14 April, Amended evening / morning services in the Taunton area from Tuesday 4 to Thursday 6 April, Amended Great Western Railway services to / from London Paddington on Sunday 26 March, Amended 08:06 Reading to Newbury service on Sunday 26 March, Buses replace early morning trains between Reading and Basingstoke on Sunday 26 March, Amended 00:09 Marlow to Maidenhead service on Sunday 26 March, Amended evening services between London Paddington and Reading from Monday 27 to Thursday 30 March, Amended 07:51 London Paddington to Penzance service on Sunday 26 March, Buses replace trains between Reading and Newbury / Bedwyn from Friday 7 to Monday 10 April, Amended services between Swindon and Westbury from Friday 7 to Monday 10 April, Buses replace late night trains between Westbury and Frome on Friday 7 April, Buses replace trains between Reading / Woking and Basingstoke / Winchester from Friday 7 to Monday 10 April, Buses replace late night / early morning trains between Reading and Newbury / Bedwyn from Monday 3 to Thursday 6 April, Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 3 and Tuesday 4 April, Buses replace late night / early morning trains between Reading and Guildford from Monday 3 to Thursday 6 April, Buses replace evening / morning trains between Neath and Swansea from Monday 3 to Friday 7 April, Amended morning Great Western Railway services in the London Paddington area on Sunday 2 April, Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 3 to Wednesday 5 April, Buses replace trains between Didcot Parkway and Oxford on Sunday 2 April, Buses replace trains between Reading and North Camp on Sunday 2 April, Amended 00:45 Oxford to Reading service on Saturday 1 April, Buses replace early morning trains to / from Burnham / Taplow on Saturday 1 April, Amended 23:45 Didcot Parkway to London Paddington service on Saturday 1 April, Buses replace trains between Salisbury and Southampton Central on Saturday 1 and Sunday 2 April, Buses replace trains between Swansea and Carmarthen / Llandrindod on Saturday 25 and Sunday 26 March, Amended Great Western Railway services to / from Portsmouth Harbour on Saturday 25 March, Amended 03:46 Swansea to London Paddington service on Friday 24 March, Amended late night services between Port Talbot Parkway and Neath on Tuesday 21 and Wednesday 22 March, Amended 03:46 Swansea to London Paddington service on Tuesday 21 March, Amended late night services between London Paddington and Reading from Monday 20 to Thursday 23 March, Buses replace trains between Plymouth and Penzance from Monday 27 to Friday 31 March, Amended 23:30 London Paddington to Didcot Parkway service on Friday 31 March, Amended 23:45 Bristol Temple Meads to Frome service from Monday 27 to Thursday 30 March, Amended late night services between Twyford and Reading from Tuesday 28 to Friday 31 March, Amended late night / early morning services to / from Burnham / Taplow from Monday 27 to Friday 31 March, Amended late night / early morning services between Exeter St David's to Exmouth from Monday 27 to Thursday 30 March, Amended 08:58 Bristol Parkway to Swansea service on Sunday 26 March, Amended early morning services to / from Warminster on Sunday 26 March, Amended early morning services between London Paddington and Ealing Broadway on Sunday 26 March, Amended Night Riviera Sleeper service on Sunday 26 March, Buses replace trains between Guildford and Redhill / Gatwick Airport on Sunday 26 March, Buses replace trains between Didcot Parkway and Radley / Oxford on Sunday 26 March, Buses replace late night trains to / from Pangbourne on Sunday 26 March, Amended late night services between Bristol Temple Meads / Newport and Cardiff Central on Saturday 25 March, Amended 21:24 Great Malvern to Frome service on Saturday 25 March, Amended services to / from Burnham and Taplow on Saturday 25 and Sunday 26 March, Amended late night Great Western Railway service to / from Worcester Shrub Hill from Monday 20 to Thursday 23 March, Amended 23:42 Swindon to Cheltenham Spa service from Monday 20 to Thursday 23 March, Amended 22:48 London Paddington to Swansea service from Monday 20 to Thursday 23 March, No trains via Tiverton Parkway from Monday 20 to Thursday 23 March, Amended service between Gatwick Airport and Reading on Sunday 19 March, Amended 07:55 & 08:35 Swansea to London Paddington trains on Sunday 19 March, Amended 23:00 & 23:33 London Paddington to Bristol Temple Meads service on Sunday 19 March, Amended early morning GWR service between London Paddington and Reading on Sunday 19 March, Amended service via Exeter St Davids on Saturday 18 and Sunday 19 March, Buses replace trains between Swansea and Carmarthen on Saturday 18 and Sunday 19 March, Buses replace trains between Reading and Basingstoke on Sunday 19 March, Amended services in the Warminster area on Saturday 18 and Sunday 19 March, Amended 23:45 Didcot Parkway to London Paddington on Saturday 18 March, Amended 00:34 London Paddington to Reading service on Saturday 18 March, Amended 00:45 Oxford to Reading service on Saturday 18 March, Buses replace trains between Barnstaple and Crediton / Exeter St Davids from Monday 13 to Thursday 16 March, Reduced evening services between Newton Abbot and Plymouth from Monday 13 to Thursday 16 March, Buses replace evening services between Swindon and Bristol Temple Meads via Chippenham / Bath Spa from Monday 13 to Thursday 16 March, Amended evening / morning Great Western Railway services to / from Swansea from Monday 13 to Friday 17 March, Amended 23:42 Swindon to Cheltenham Spa service from Monday 13 to Thursday 16 March, Amended evening trains in the Westbury area from Monday 13 to Thursday 16 March, Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 13 and Tuesday 14 March, Amended evening trains between Twyford and Henley-on-Thames on Monday 13, Tuesday 14 and Thursday 16 March, Buses replace evening / morning trains to / from Burnham / Taplow from Monday 13 to Friday 17 March, Buses replace evening / morning trains to / from Pangbourne from Monday 13 to Friday 17 March, Amended services via Theale on Saturday 11 and Sunday 12 March, Buses replace trains between Guildford and Gatwick Airport on Sunday 12 March, Buses replace trains between Swansea and Carmarthen / Llandrindod on Saturday 11 and Sunday 12 March, Buses replace evening / morning trains to / from Burnham / Taplow on Saturday 11 and Sunday 12 March, Buses replace trains between Southampton Airport Parkway / Southampton Central and Bournemouth / Portsmouth Harbour on Saturday 11 and Sunday 12 March, Buses replace late night / early morning trains between Castle Cary / Yeovil Pen Mill and Weymouth from Monday 6 to Friday 10 March, Amended late night services to / from Plymouth from Monday 6 to Thursday 9 March, Amended late night services to / from Didcot Parkway / Swindon from Monday 6 to Thursday 9 March, Amended late night services between Cardiff Central and Bridgend from Monday 6 to Thursday 9 March, CANCELLED: Engineering work between Swansea and Carmarthen on Monday 6 March, Buses replace trains between Portsmouth Harbour and Portsmouth & Southsea until 16:15 on Sunday 5 March, Amended services via Theale on Sunday 5 March, Amended services between Swansea and Carmarthen on Saturday 4 and Sunday 5 March, Buses replace trains between Warminster and Salisbury on Saturday 4 and Sunday 5 March, Buses replace trains between Reading and Guildford on Saturday 4 and Sunday 5 March, Buses replace early morning trains to / from Burnham and Taplow on Saturday 4 March, Amended 00:45 Oxford to Reading service on Saturday 4 March.
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