As the plans on larger properties can be at very broad scale (big site, small plan) even the thickness of a thin pen line showing the land boundary as drawn on plan can translate to a wide line on the ground even if set out by a land surveyor. Drainage is really important here; it is becoming increasing concerning that the foul water sewers in Riddlesdown are carrying more water than they are designed for and as a result areas downhill from here are suffering frequent episodes of flooding, often foul water and sewage. A planning investigation has been opened after Croydon Council made a 'series of mistakes'.. By the early hours, rioting Talk to your neighbour. Mr X also contacted Ms Z directly asking her to stop the trespass. Croydon council has declared effective bankruptcy for the third time in two years, saying it faces an "existential question" after collapsing under the weight of a "toxic debt burden . Show Yet when it comes to using HRA money to improve the living conditions of existing council tenants, officials at Fishers Folly seem remarkably reluctant. The council effectively encouraged this illicit building work to go ahead after it granted planning permission, because the planners never bothered checking on the Land Register or other certificates to confirm the property ownership. Croydon - Latest News, Headlines and Entertainment from the BBC Talk to your local police about ongoing crime and anti-social behaviour issues: Contact your police safer neighbourhoods team, NEW Help improve this site by Studio-flat in South East London, London | Residential Property To Rent The work of OConnell and Hewitt had done in 2021 what Cathy Come Home had exposed in the 1960s. A Croydon house known for drug-taking, harassment and antisocial behaviour has been boarded up by council enforcement officers. It has provided no explanation or audit trail for what happened in the seven months between Ms Zs agent maintaining she had provided the correct certificate and the council issuing its decision. It confirmed it had written to the neighbour after the residents initial report of him urinating down the drain and the tenancy team would continue to monitor the area. It would be unlawful for the council to remake its decision by merely reissuing the decision notice with the tailpiece omitted. Hewitt rightly highlights the work of three ITV News producers on the South Norwood report and others subsequently: Sophie Alexander, Imogen Barrer, Sarah OConnell. Monument Beach Bourne, Ma, doors being closed. The decision notice on the 89 Hyde Road block of flats was signed off by the councils head of development management, Nicola Townsend. . Also the same problems with the complaints process they dont follow their own complaints process. If you have a company vehicle, a copy of the vehicle registration papers and a letter from the company stating that you have sole use of the vehicle and that it is normally parked at this address. London. London. The council could serve an order on your neighbour to fix the problem. My own follow-up email to Heather Cheesbrough of July 27, was ALSO copied to Katherine Kerswell and Cllrs Hamida Ali and Jason Perry. And theres a culture of not actually listening to what theyre saying. Washington architectural metalwork start-up hails successful - MSN Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. Resident heard 'most horrendous' bangs when vehicle smashed into - MSN Wooden and mesh fences can rot away. If you're making a complaint about council housing, find out more about the Housing Ombudsman Complaint Handling Code. Croydons director of planning and strategic transport in November 2020 was Heather Cheesbrough, though she, too, may have been a little distracted from matters in Croydon, as shed just organised herself an escape plan from Fishers Folly with a new job in Redbridge. Class A gates, fences, walls etc The complaint was addressed to Townsends boss, Cheesbrough (who is still working at Croydon after her new job in Redbridge had somehow fallen through). only to leave after less than six months without any obvious sign of actually achieving anything. We also use cookies set by other sites to help us deliver content from their services. We have a council spouting off about sustainability, climate emergency, green measures, LTNs etc whilst systematically conniving with profiteering developers to destroy the place. Heather Cheesbrough: had her mind on other things, like a new job. Your Croydon (@yourcroydon) / Twitter Ombudsman (LGSCO) in relation to Croydon Council. The reply Mr X received from Ms Z said we are building lawfully and within [the] granted planning permission. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. We aim to give all our customers a good service, but sometimes we make mistakes. On April 19 this year, and with the benefit of legal advice, I submitted a formal complaint to the council on behalf of the Newlands. Developers break the law with impunity as demonstrated time and time again. Planning enforcement - Local Government and Social Care Ombudsman Croydon road traffic can be congested and parking is in short supply; but drivers dont have far to go to reach major roads such as the A23. More importantly though, it not been NOT APPROVED. This guide is also available in Welsh (Cymraeg). Complaint Resolution Team Croydon Council, Floor 7 Zone C Bernard Weatherill House 8 Mint Walk, Croydon CR0 1EA or email us at: complaints@croydon.gov.uk Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; We are open for pre-booked appointments only Communal cleaning: The landlord explained that the caretaker was scheduled to attend weekly on a Monday COMPLAINT 202006413. The hours of service are: Monday to Wednesday. Posted. The Planning department can advise on height of wall needing Planning Permission (PP) , which will depend on whether the wall is alongside a highway. Mr Patel might be best advised to contact a qualified property ( legal / building surveying) professional to check whether his neighbour has a legal right to build the wall on Mr Ps land. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Its quite clear that theres a pattern of treating tenants like the problems that theyre living with are their own fault. 15, Navrang Industrial Society, B/H Sarvodaya Petrol Pump, Sosyo Circle, Udhna - Magdalla Road, Surat - 395002, Gujarat, India. AKTON Resourcing Ltd hiring SHELTERED HOUSING MANAGER in London Call the police. Quantum Homes, their work on Pollards Hill South . If Ive read this right. I note that at no point in the application did Ms Z present a plan showing the footprint of the garage in relation to the property boundaries or surrounding land. There may be visible damage to suggest a crash or signs the vehicle has been stolen, such as: Abandoned vehicles can cause a nuisance by obstructing roads, traffic and pedestrians. Antisocial behaviour. Contact the right team at the council. tenancy document that obliges the resident to behave in a way that is not antisocial or causes a nuisance to your neighbours. Until it is, it will exponentially grow as the major problem in our borough. We have to build more homes and South of the Borough has to take its share but they should at least be of a high design standard and fit in with the surroundings. Well send you a link to a feedback form. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Croydon Council is pressing ahead with low traffic neighbourhoods (LTNs), undeterred by criticism from a neighbouring authority. As Inside Housing puts it, Many residents in the block and in another across the road had repeatedly complained Two years continuous noise nuisance, making life unbearable for a neighbour undergoing chemotherapy, has ended with a three-month closure order on an Upper Norwood flat. Am I missing something? Routinely, the Ombudsmans office, when issuing its rulings, avoids identifying the complainants. Perhaps the members of the councils planning committee were still in a state of shock. And because people often dont have anywhere else to go, when they complain theres a sense of whats the urgency, theyre not going to leave. The gaslighting is astonishing. But Regulation 122 of the Community Infrastructure Levy Regulations 2010 requires that these planning obligations must be necessary to make the development acceptable in planning terms and directly related to the development. You can report non-urgent incidents to the Anti-Social Behaviour Team at contact-centre@royalgreenwich.gov.uk or on 020 8921 4411. Mr X and Mr Y contested Ms Zs garage encroached on land in their ownership. The scale of corporate dysfunction at Croydon council prior to its collapse into bankruptcy two years ago was serious enough to warrant police investigation into potential misconduct in public . The report said that a planning permission would not define the property boundaries. You can complain to your council about a hedge over 2 metres high or a tree that could damage your property. The council took action in response to ongoing neighbours On Saturday 6 August, the family and supporters of Mr Duggan, numbering around 120, marched to Tottenham police station to protest about the shooting. The fla Seller type Agency; Date available Date available: 17 Nov 2022; Property type Flat; Number of . Croydon Council. Noisy neighbours may be protected by new law to stop council snooping How we deal with corporate complaints. If theyre going to hire more managers isnt it better that they understand quality management , ISO 9001 and all that, to ensure that complaints seldom arise in the first place? The Council should properly assess whether this piece of intensification would in fact be in any way sustainable, when considered honestly against the adopted development plan read as a whole., Townsends decision notice confirms that, This planning permission is subject to a Section 106 Agreement under the Town and Country Planning Act 1990.. After further complaints from the resident the neighbour was issued with a Section 154 notice by the landlord ' s Public Safety Team. Our approach. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. Gumtree. Which is what makes this ruling, published yesterday, all the more extraordinary in its criticism of the council planners incompetence and lack of professionalism. Complaints about neighbours - Shelter England Tenants need to know who to contact when things are going wrong when their council isnt delivering services appropriately. Full list of school closures today as teachers strike - The Sun Croydon Council (202012506) - Housing Ombudsman I am so glad I dont work for Croydon Planning Department. Whether its unconsciously, there is potentially this culture thats seeped in of we dont need to rush this and thats a really dangerous conclusion to come to. They own land built on by Ms Z. Croydon council's housing department operated with "a poor operating culture with a lack of care and respect for tenants" resulting in accommodation being left in terrible conditions, a . He says that the smell and the cold he encountered in that Croydon council flat have stuck with him as well as knowing that repairs teams had been round and she had called the council over and over again. Its time there was a full investigation into the relationships between developers, members of the Council and Councillors. We are committed to making our website accessible to all visitors. All Planning Departments can (and do) grant planning permission on land that is not owned by the applicant. This issue is so important, decent housing is a basic human right, surely. As well as sending your report to the council, we put it online, so everyone can see where the recurring litter hotspots are in your neighbourhood. If you have a story to share about housing conditions, email housingstories@itv.com. A petition was recently set up on the website www.change.org to show support for the continuation of live music at The Jolly Farmers after several complaints from a neighbour. COMPLAINT 202004576. A person can complain of nuisance if damage is caused by a substantial and unreasonable interference with the private right to use and enjoy one's land. I cannot see the council scrutinised Ms Zs service of Certificate A through any such process here. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. But he says because the council gave Ms Z planning permission, she undertook further building work. Fransoy Hewitt had collated a diary of shame a list of all her phone calls and emails to the council and its contractors over the previous 18 months. Sadly there isnt a bottomless pit in which to cast the lot of them. Check how much your council tax bill will go up by - The Sun It will add to the already overloaded drainage and sewer systems and should be refused.. To WM then you, as land owner, have far more powers to stop development on land owned by you, than the Council as Local Planning Authority has. It's where communities come together to greet newcomers, exchange recommendations, and read the latest local news. However, I cannot see that a lot of what they are accused of here is entirely within their control, and they do not appear to be significantly worse than many other Planning Departments (although admittedly may be a bit too relaxed regarding over-development). Its definition of anti-social behaviour (ASB) includes playing of loud music and it says that it will take all complaints seriously. 11 hours ago 11h. Nextdoor Noise | Croydon Council Report anti-social behaviour - Royal Borough Of Greenwich There's no charge for making a complaint or sending us feedback. We are committed to making our website accessible to all visitors. Our efforts were initially confined to another scheme at No98, which had been put forward by one of the more rapacious developers in southern Croydon, Aventier. There are rules about heights of structures, their maximum height alongside a boundary, the area of land that can be covered with sheds without the need for planning permission, and heights of walls, fences gates etc. Read more: Croydon shamed over dangerous squalor in council flats Bonfires generate around 30,000 nuisance complaints to local authorities each year. The council's cabinet is set to meet today (Monday, March 8) at 2pm to discuss the 2021/22 budget ahead of a full council meeting this evening. Or they could do the work and charge for it. The council can also apply to the magistrate's court for a warrant to enter premises and seize equipment that is causing a nuisance. Wireless exposes disconnect between Bromley and neighbours. In January and February this year, Mr X sent the council three emails, chasing a response. The other key Legislation is the Party Wall Act , affecting construction on and near boundaries. https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. The planning committee approved the application. How to complain about a neighbour to the council | The Sun But with this report, it is impossible not to imagine the impartial, objective observer drafting it raising their eyebrows while muttering aloud, They did what??!!. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. Croydon council 'lacked care and respect for tenants' report finds The closure, which lasts until March 2017, follows a nine-month investigation into complaints of ASB and nuisance. You can complain if you are unhappy about how a council service has been delivered or if the council have failed to deliver a service.
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