Bath All clean, good staff and location. Travelers may receive a savings voucher when they submit a review. Some units feature a private bathroom with a separate toilet. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. The lobby is nice and the bar but in some area's there needs to be attention paid. Guests of The Grand Hotel enjoy a children's pool, free WiFi in public areas, and a seasonal outdoor pool. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. No reviews found. A good choice of food at breakfast like pastries, cereals and fruit. Now I have to use a Manual. Efficient and affable staff who were always there to help. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. The fan made little or no difference. We paid more, to ensure we had exactly the room we wanted - and were delighted. Staff helpful Location good. The fan made little or no difference. Literally everyone sent their meals back after being served undercooked, freezing cold food. Please check your booking number and PIN and try again. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. An English breakfast is available daily at the business hotel. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. The restaurant very misleading and a lot of improvement needed. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. I cannot fault them. Quite adequate. Offering traditional Sunday Roasts and Vegetarian alternatives. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. There is no capacity for extra beds at this property. We paid more, to ensure we had exactly the room we wanted - and were delighted. Our room was adequate but extremely dated, hardly enough plug sockets and the although the tea station had plenty tea/coffee it was just a low down awkward little side table. THE GRAND HOTEL (Torquay, Devon) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,743 reviews #61 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The bed was very uncomfortable, unfortunately. The Grand Hotel offers a continental or buffet breakfast. Ask for a refurbished room and don't be fobbed off. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. Social distancing measures are in place and guests are provided with hand sanitizer. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Will definitely stay again! The restaurant very misleading and a lot of improvement needed. Speaking to DevonLive, a spokesperson for Devon and Somerset Fire and Rescue Service (DSFRS) confirmed that fire crews were called. What a lovely place to stay - the view from the bar is awesome- overlooking the sea . If you stayed at this property through Booking.com you can write a review. The seasonal pool is open from April to October. Are there restaurants at or near The Grand Hotel? At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay, Devon) - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,685 reviews #60 of 82 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel It made my trip to Torquay a great experience. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. This property accepts credit cards, debit cards, and cash. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Contributions should be travel related. Book directly & receive 20% off your stay. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Torquay's Landmark Hotel Rich in history we have been Torquay's landmark hotel for over 130 years. Nearby attractions include Torre Abbey Leisure Park (0.5 miles), Torre Abbey (0.3 miles), and Jungle Journey Adventure Golf (0.4 miles). But no, he just started folding serviettes, just ignoring us! What's the area around The Grand Hotel like? The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. . In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. When we booked we were impressed with the price and wondered whether there was a catch. The room was a refurbed twin with sea-view. The hotel also provides massage services, meeting rooms and laundry facilities. View all View all photos (1,535) Traveler (1391) While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. The Grand Hotel 4-star beachfront hotel with restaurant, near Riviera International Conference Centre 7.6/10 Good 1,014 verified Hotels.com guest reviews See all 1,014 reviews Popular amenities Parking available Pool Free WiFi Pet friendly Non-smoking Bathtub $55 Price available on 1/29/2023 Seafront, Torquay, England, TQ2 6NT View in a map Afternoon Tea , Function room mean and Breakfast was fine. After a false start the check in was good - nice lady. Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation. The rooms come with a TV with satellite channels. For more comfort, dryers together with a separate toilet and showers are provided. Matre De DID NOT EVEN COME BACK !! We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. And we shall definitely be going back. Private bathroom Starters that werent cooked properly or not even arriving together at the table. Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. The Grand Hotel places you in the center of Torquay, within just a 15-minute stroll of Riviera International Conference Centre and Princess Theatre. The radiator in the bathroom was extremely hot and could not be turned off.
This property accepts credit cards, debit cards and cash.
. Guests can expect to find free WiFi and TVs with digital channels. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. Couldnt fault the bar area and bar staff, nice and relaxing. Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. Electric kettle, 226 feet The front desk is open 24 hours a day. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. The room was nice although the bathroom was not very well cleaned. The hotel offers a full breakfast at the price of GBP15 per person per day . BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. The closest major airport to The Grand Hotel is Exeter (EXT-Exeter Intl. Welcoming and professional staff are available 24 hours a day. Stayed for 14 nights and was impressed by this pet-friendly hotel. We gave up on having dessert as 2 courses took over two and a half hours. The location was marvellous, not too far away from Riviera International Centre. Our lovely fresh breakfast is included in all room rates and served throughout Cafe Grand every morning from 7:30am and 11:00am. Sea view Bath No, The Grand Hotel doesn't have a casino. Compass Lounge - Ocean-view brasserie specializing in British cuisine. You can check in from 3 PM - midnight. T's & C's apply. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. The Grand Hotel 126 PHOTOS & VIDEOS Outdoors Room The Grand Hotel Torquay, Torquay | 2-3 minutes walk to Torquay Station Hurry! This hotel is a great place to bask in the sun with a beachfront location. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Is parking offered on site at The Grand Hotel? Pets allowed on request. We hope to see you both again soon. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. This service may contain translations powered by Google. The Grand Hotel is located at The Seafront 1 in Tormohun, 1.2 miles from the center of Torquay. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Fairly clean hotel, gorgeous breakfast, the location is ideal short walk to 5 different beaches, bus stop for Paignton and brixham. To aid an efficient service, menu items cannot be modified. What are some of the property amenities at The Grand Hotel? The employees were pleasant and exceptional. Upon Getting Our ACTUAL ORDER, Asked For Mustard. DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . The Grand Hotel is 19.7 miles from Exeter. Lovely views from the bar area as well. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. Private parking is possible on site (reservation might be needed) at GBP 10 per day. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. I could order a sandwich only by calling room service from my room. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. Outside Pool is closed from Thu 22 Sept 2022 until Mon 01 May 2023. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. The beach is within a stroll from the accommodation. The Grand Hotel Torquay's historic jewel. . In 1926, it was one of the first hotels in the UK to install central heating. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. Specify exactly what sort of room you want when you book! The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Lovely views from the bar area as well. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Recently back from a five day break in the Grand Hotel, in Torquay. Please note, this property cannot accommodate bookings of 5 or more rooms. Yes, pets are typically allowed, but it's always best to call ahead to confirm. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. Electric kettle, Bath Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Not a member? Heating and ironing facilities are just some of the amenities provided. Dining area. This is the version of our website addressed to speakers of English in the United States. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. more. Located near a train station, The Grand Hotel is a great choice for a stay in Torquay. The bed was comfortable but the cover sheet underneath the very clean top sheets was disappointing. With a stay at The Grand Hotel, you'll be centrally located in Torquay, a 9-minute walk from Riviera International Conference Centre and 12 minutes by foot from Princess Theatre. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. By clicking accept you are consenting to cookies being used. We watched MULTIPLE people who arrived after us, check in. Search for the cheapest hotel deal for The Grand Hotel in Torquay. The things that matter more than made up for this: nothing was too much trouble for the staff, rooms were comfortable and the breakfast was superb. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Fees and deposits might not include tax and are subject to change. Last few rooms remaining for your dates on MakeMyTrip Standard Double Room (Inland) For 2 Adults Free Cancellation before 17-Nov-2022 07:59 Book now @ just 1 Room Only | Free Cancellation Per Night 7,646 Room VERY POOR And DATED. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. I could order a sandwich only by calling room service from my room. Electric kettle Serving the finest West Country meats and the freshest locally produced seasonal vegetables, paired with excellent service. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. The standard twin room has a heating system, a private safe and ironing facilities and is also provided with shower facilities, a hair dryer and an individual toilet in the bathroom. We liked the hotel, staff and location, it's nice place to visit. Tripadvisor performs checks on reviews. We make it clear when weve done this. Booking.com does not accept responsibility or liability for any reviews or responses. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites. We went to our room and called room service to order one tuna and one roast beef sandwich. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. These opinions do not necessarily represent the views of Booking.com. Our delicious lounge menu aims to reflect both our location in the bay and our head chef's passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You can book a shuttle, once your reservation is complete. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. Number of floors: 4. From arrival to departure we were impressed with this hotel. This is a room with 2 single beds. To edit a review youve already submitted, please contact our Customer Service team. Highlights at this beachfront hotel include a restaurant and in-room free WiFi. Bathrooms have hair dryers and free toiletries. The 4-star hotel is just off Torquay Seafront and 45 km from Exeter International airport. And so they should! I really enjoyed every detail about my amazing 1 night stay here. Does The Grand Hotel offer free cancellation for a full refund? The Restaurant 1881 holds an AA Rosette for fine dining. Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! Yes, dry cleaning and laundry service are offered to guests. Rserver The Grand Hotel, Torquay sur Tripadvisor : consultez les 3 750 avis de voyageurs, 1 560 photos, et les meilleures offres pour The Grand Hotel, class n62 sur 81 htels Torquay et not 3,5 sur 5 sur Tripadvisor. A wide selection of eating options are also available close by.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Reviews are most valuable when they are original and unbiased. Payments made by partners impact the order of prices displayed. Other logos or product and company names mentioned herein may be the property of their respective owners. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. The Grand Hotel. Upon Getting Our ACTUAL ORDER, Asked For Mustard. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Its facilities include outdoor and indoor swimming pools, a Leisure suite and a spacious Bar and Lounge area, with live entertainment nightly.The Gainsborough restaurant has been awarded recognition for the quality and standard of its food and the hotel is well known for its full . Other amenities at this beach hotel include a library, free newspapers, and a terrace. If you can't find what you're looking for you can also send your own questions to the property. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. What are the check-in and check-out times at The Grand Hotel? All content should be genuine and unique to the guest. Very dated and in need of refurbishment. We took our seats at a table, near to the central bar, and the two staff were busy briefly. If the system detects something that potentially contradicts our. It is an old building so we expected creaky stairs and dated decor in some areas. The room, even with the small window open to its maximum, was unbearably hot. Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Yes, it is 0.5 miles away from the centre of Torquay. Over 243 million reviews from guests after their stay. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, English breakfast (surcharge) each morning 7:30 AM10 AM. It has a private bathroom with a shower, a hairdryer and an individual toilet. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun.
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