Literally the best agent ever! :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. However we may earn a small fee if you click on vendor links on this page. We'd like to turn this around and resolve your issue ASAP. I will never forget this. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Was never asked what the issue was. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. Have a blessed day. , Hi Allysa,Thank you for taking the time to write a review about your experience. One of our representatives will be reaching out to you shortly to assist you. Conclusion. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I should have listened! 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Articulate , very informative , and patient. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. One of our representatives will be reaching out to you shortly to assist you. Founded in null . Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Payactiv Review. The . You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. Payactiv works by partnering with employers to offer advances on their earned wages. We believe that building a financial technology business requires more than great technology and amazing design. Run! Workers don't need permission to access earnings prior to payday. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. This product doesn't have any reviews yet. Hi Eric,Thanks for letting us know about your concern. . We'd like to turn this around ASAP. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Have up to $250 automatically deposited into your account for a $9.99 membership fee. Read our full review or get our 30-second take. Comes with the option to change your due date so you wont fall behind on repayments. Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. Get company announcements, pick up shifts, and get reminders and alerts from work. Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Oops! And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. We always try our best to do our job well, and your kind words make it all worthwhile. Have a blessed day. This date may not reflect recent changes in individual terms. 2023 Payactiv, Inc. All Rights Reserved. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Thanks to both of them for getting this resolved n the excellent customer service. Agent after agent kept telling me to wait an additional 24 hours. Its available to part-time and full-time salaried workers, as well as hourly workers. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. We always try our best to do our job well and your kind words make it all worthwhile. We update our data regularly, but information can change between updates. We always try our best to do our job well, and your kind words make it all worthwhile. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Learn how its rewards program works and see if the card is right for you. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They don't care at all.. don't use payactive..please don't. These offers do not represent all available deposit, investment, loan or credit products. However, we'd like to learn more about your situation and what exactly happened. Join today. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Fixed my problem, no hesitation! Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. I was extremely frustrated before calling and speaking with Ava. Read 4 more reviews about Payactiv Inc. LM. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Thank you Grace!!! In the Business to Business Service category. CONS. It powers financial innovation by giving users the tech . My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! We may also receive payment if you click on certain links posted on our site. Ray M. made it so easy to get set up where i can have access to my wages. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. The app is high-rated on the App Store and Google Play store. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. I have been using payactiv for almost 3 years now and they never get my hours worked right. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. Just send an email to support@payactiv.com. Have a blessed day. Ned is the highlight of this company compared to the 25+ agents I've spoken too. It goes against our guidelines to offer incentives for reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi Lasheka,We sincerely apologize for your negative experience. I give up, too much effort for a service that is too easy to live without. Carefully review your finances and the loan cost to make sure it fits your budget. Hi Michelle,We sincerely apologize for your negative experience. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. :). Very knowledgeable and patient. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. We'd like to turn this around and resolve your issue ASAP. A team member will be in touch ASAP. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. We always try our best to do our job well, and your kind words make it all worthwhile. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. :). Another 10 to reply with copy and pasted questions, all of which were already addressed. Like I said, I do want to thank him again for this. Have a wonderful day. Like Empower and PayActiv, Dave also offers money management features. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. This is the absolute worst app!! Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. They cant help you resolve any issues. Faster access to your money. David m helped me out when I needed it! Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. Hi Clechelle,We sincerely apologize for your negative experience. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Here are 8 tips for writing great reviews. We'd like to turn this around and resolve your issue ASAP. Replies to negative reviews in < 24 hours. Credit Karma is a registered trademark of Credit Karma, LLC. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. We use dedicated people and clever technology to safeguard our platform. We'd like to turn this around and resolve your issue ASAP. Their customer representative dont know anything. We're working on your case. A co worker of mine tried to warn me about pay active. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. I hate my job use this company. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. :). 243 total. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. How do businesses offer Payactiv to their employees? We spend hundreds of hours researching the best HR and recruiting software so you dont have to. We use dedicated people and clever technology to safeguard our platform. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. Talk with a financial professional if you're not sure. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. We always try our best to do our job well and your kind words make it all worthwhile. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Have a blessed day. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Please try again later. Everybody! Thank you again! One of our representatives will be reaching out to you shortly. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. Hi Regina,Thank you for taking the time to write a review about your experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. The offers for financial products you see on our platform come from companies who pay us. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . The PayActiv app uses secure encryption and transmission technology to protect your data. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. 2023 Trustpilot, Inc. All rights reserved.