The button is used to: Left: Top tube mounted control unit. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. Within this menu, there is also a very neat feature. Consider replacing the torque sensor, controller, or drive shaft. Throttle damaged or out of operation specifications. Each setting offers between 30% and 100% of a set percentage of the total power output. Charge your battery for at least 30 mins and check if the voltage value increases. I got the issue yet again after a few months. I can confirm the firmware update fixed this. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. Turning your smartphone into the ultimate cycle computer that includes the following functions. How long does it take to charge the battery? Contact our helpful and friendly customer service team for assistance. We showed what the error code means, along with some solutions. It happens when the motor cable is disconnected. At least one hall sensor wire of the motor may be damaged or disconnected. %PDF-1.5 % Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Ray. Please reduce the demand. BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! Try to restart the engine. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. This section is intended for developers who are debugging system errors. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. If you still cant solve any issue, simply contact the dealer and get the solution. Is there a site to buy parts for MZZK E Bikes? Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. How electricity flow in an electric bike works. H\n0E ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . Just like any other machine, electric bikes break down. With a computer, you can reboot it. Shop Now and Save with Free Shipping in the US. High voltage or incorrect battery use on the bike shows electric bike error code 7. People who use electric bikes often get some error codes on the display. If the error persists, disconnect the accessory. One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. Features SmartForm C2 Alloy frame and a full carbon fork are a lightweight yet durable combo Shimano GRX 400/600 drivetrain and hydraulic disc brakes offer excellent on- and off-road performance Check the wires of the pedaling sensor (PAS) and Motor Sensor. 0000030681 00000 n All of which can only help to enhance your e-bike riding enjoyment. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Check to find out if anything is blocking it or not. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. 130 0 obj <>stream I wish this was something I could just do via the app! The battery is too low to run comparing the e-bikes capacity. In any case, here are a list of potential error codes. My bike is a hot system sold by Hotstream bikes through Amazon. Thus, this article will show you the electric bike error codes in detail. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Got a new Ribble e-bike and want more assistance with how exactly it works. The controller reaches its maximum level to tolerate the temperature indicated by. . Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Is the battery and /or motor replaceable? Do I need to/ Can I remove the battery to charge? We have looked at the chart of errors on this site. It uses a widget technology and allows users to completely set up the information they need to see. Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Same issue, got a new cannondale treadwell and after first charge got the pink lights. 0000010427 00000 n Also, with the help of the eBike app, you can see the details errors. Or you could select the Custom option and set each assistance level to exactly how you prefer it. 0000001285 00000 n Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. Inverted polarity at charger. Interested in a Bike with an Ebikemotion Drivetrain? My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. 0000003701 00000 n Check that the charger is in good condition. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. The bike obviously goes faster if in freemode but I cant get the right setting. Frame: Addict eRIDE Disc HMX. caring for your electric bike to find our top tips for maximising battery life. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. So for any one running into this problem I might have fixed the issue. After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. 204. MonFri: 9am7pm Bikes ready for 48-hr dispatch. Ray There is any number of factors that can affect what range an e-bike can reach. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. Contact your eBike dealer. Is the motor restricted to 15mph here in the US? The temperature sensor of the controller has been damaged or disconnected. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. How do you change between the Cycling Modes when you are riding and you dont have a phone? Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. Bosch Performance Line 25kph Drive Unit Manual. Did the same thing you suggested here and it's back to normal. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? Monday: Closed You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. You must log in or register to reply here. Read caring for your electric bike to find our top tips for maximising battery life. Check the motor and peddling sensor cables. Start Activity: Start Activity, as well as the whole app menu, is accessed through the app's menu drawer. If error code remains, test with new motor core and controller error. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. (801) 364-0344 If the battery prongs are not lined up correctly, the electrical circuit wont be complete. If you regularly use the companion app, you may see other colours appear on the control buttons. Replacing the controller may solve the issue. I have a new hub kit and the first time l switched the display on it threw up an 8h code. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Want a bike quick? Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Same issue for me. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. Accepting the change you have made maps those levels and the mode to the controller. But why did she turn to an e-bike? Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. He chose to convert a GT Avalanche bike from around 2010 +. We showed the basic electric bike error codes, which can help you to get the exact issue. Battery Pack sensor damaged. Temperature too low during charging. Connect the bicycle to the Dealer APP and check the battery temperature. For any error, your electric bike will flash a light indicator or display an error code. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. c[bk8zmk~ PW One of the key functions of the app for e-bikes is fault diagnosis. Stay up to date on latest releases, buyers guides, and more.. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. 0000030299 00000 n Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. However, if it flashes white then the motor will not provide any additional assistance. Error code 10 indicates that hall sensor connector is not connected properly. It commonly occurs when there is a connection issue in the mount and battery. 6YVL. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. Restart the system. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . I am assisting my 10th grade grandson with a project he has at school. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Switch off the eBike System. I am not sure if this will comeback but for now it seemed to fix it. You could lower the amount of assistance offered slightly. Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. If I could do it on a network switch running internet traffic I can do it on an electric bike. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Excessive charging temperature. Contact your eBike dealer. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. If this persists, consider replacing the controller. I spoke to the dealer and he said there should be an error message posted. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. The link above does not show all the error codes, at least not the one I got which is 201. Current sensor damaged. Motor cable is not connected. Bosch Charger Manual. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. It may cause a system failure or improper functioning. The sensors of the battery pack got damaged. If this method does not work, unplug the throttle from your kit and get a new one. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. If the error is not solved, replace the battery. But, what was it about this particular system that made us choose it over the others? https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. If you stop pedalling then the bike will also come to a stop. Check for silicone interference, corrosion damage, or loose or damaged cables. Can anyone help me please What sort of range can I expect from the bike? Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. Stop charging and protect bicycle from wet and cold until temperture of cells increases. He rode the bike a short distance and soon got an 07 message. Ensure none of the pins is bent and are all in line with the arrows. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. Check for any blockage or tear. 0000002866 00000 n Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. We fully advise new bike owners to experiment with the settings for each level to find what works for them. trailer Email us today, and get a reply within 24 hours on weekdays! The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. It's very frustrating that my shop only has the ability to update firmware. This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. The lightest range of e-bikes currently available today. Pink Flash - There is an error in the system. Check cables and connect charger. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. W Getting error codes are something that no rider wants to see. Each offers a set amount of torque as a percentage of the total amount per level. 6.4 oz. From flat, the battery takes 3.5 hours to reach full capacity. Restart the eBike System. Getting error messages can be annoying at times because it means Something is not working right. Save my name, email, and website in this browser for the next time I comment. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely.